Back to Jobs search

DISPATCHER

State of Arkansas • Lowell, AR • 1h ago

DISPATCHER

Date: Aug 26, 2026

Req ID: 59445

Location:

Lowell, AR, US, 72745

Category: DEPT OF ARKANSAS STATE POLICE

Anticipated Starting Salary: 47397

Position Number: 22134097

County: Benton

Posting End Date: [[postingEndDate]]

Anticipated Starting Salary: 47397

[[section]]

The Department of Public Safety's mission is to enhance the safety and security of all Arkansans through ethical, character-driven behavior that promotes professionalism, clear communication, and accountability while serving as the state's premier public safety agency.

Position Information

Job Series:Internal Affairs - Career Path

Classification:Dispatcher

Class Code:SIA12P

Pay Grade:SGS05

Salary Range:$47,397 - $70,148

Job Summary

The Dispatcher is responsible for receiving, processing, and relaying emergency and non-emergency calls for service. This position plays a critical role in public safety by ensuring timely and accurate dispatching of law enforcement, fire, medical, and other emergency services.

Primary Responsibilities

Answer and process 911 emergency and non-emergency calls, determining the nature and urgency of the situation. Gather critical information from callers and relay it to the appropriate emergency responders. Provide pre-arrival instructions to callers, including CPR guidance and other life-saving measures as needed. Maintain composure under pressure and assist distressed or panicked callers with clear and reassuring communication. Assign and dispatch law enforcement, fire, emergency medical services (EMS), and other personnel based on priority and availability. Utilize computer-aided dispatch (CAD) systems, radio communications, and other technology to track and manage response efforts. Monitor real-time status of field personnel to ensure proper coverage and safety. Coordinate mutual aid requests and relay crucial information between multiple agencies. Accurately record and maintain detailed call logs, reports, and incident documentation. Operate and maintain dispatch equipment, radio consoles, and telephone systems. Follow state and agency protocols, policies, and procedures regarding emergency response and record-keeping. Assist in coordinating large-scale emergency response efforts during disasters, severe weather, or critical incidents. Provide ongoing situational awareness to emergency responders and update them with critical details in real time. Activate emergency alert systems when necessary to inform the public of hazards or emergency situations.

Knowledge and Skills

Strong verbal communication skills with the ability to deliver clear and concise instructions. Ability to remain calm and professional under high-stress conditions. Active listening skills to accurately gather and relay essential information. Strong written skills for accurate documentation and report writing. Quick analytical thinking to assess emergency situations and determine proper response protocols. Ability to prioritize multiple calls and tasks simultaneously in a fast-paced environment. High attention to detail for accurate data entry and call documentation. Proficiency in computer-aided dispatch (CAD) systems, radio communication protocols, and emergency response procedures. Familiarity with geographic areas, streets, and landmarks within assigned jurisdictions. Strong ability to handle emotionally charged situations with professionalism and discretion. Resilient in managing exposure to traumatic or high-intensity emergency calls.

Minimum Qualifications

At least six months of experience in emergency dispatch, public safety communications, law enforcement, or a related field.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market:Fayetteville

Similar Jobs

DISPATCHER

State of Arkansas • Lowell, AR • 1h ago

Retail & Hospitality

DISPATCHER Date: Aug 26, 2026 Req ID: 59446 Location: Lowell, AR, US, 72745 Category: DEPT OF ARKANSAS STATE POLICE Anticipated Starting Salary: 47397 Position Number: 22090112 County: Benton Posting End Date: [[postingE...

1h ago

Go to Apply

Retail Sales Associate - Part Time

AutoZone, Inc. • Pea Ridge, AR • 3d ago

Retail & Hospitality

Job Description AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, a...

3d ago

Go to Apply

(USA) Manager, Sourcing - Fashion, Active

Walmart • Bentonville, AR • 5d ago

Retail & Hospitality

Position Summary... What you'll do... Position Summary Join Walmart as Manager, Sourcing - Fashion Active and play a pivotal role in delivering quality, private-brand fashion at unbeatable value. This is your opportunity...

5d ago

Go to Apply

(USA) Staff, Product Manager - Store and Club Features

Walmart • Bentonville, AR • 5d ago

Retail & Hospitality

Position Summary... What you'll do... The Staff Product Manager, Store & Club Feature Management, owns the strategy, roadmap, and execution of products that enable stores, clubs, and merchant teams to plan, locate, e...

5d ago

Go to Apply

(USA) Senior Manager, Sourcing - Fashion Active

Walmart • Bentonville, AR • 5d ago

Retail & Hospitality

Position Summary... What you'll do... Position Summary Step into a high-impact role as Senior Manager, Sourcing - Fashion Active at Walmart! Lead the way in delivering quality, private-brand fashion at unbeatable value....

5d ago

Go to Apply

Senior Supply Chain Analyst-Retail Sales - Hormel Foods -Bentonville, AR

Hormel Foods • Bentonville, AR • 5d ago

Retail & Hospitality

SENIOR SUPPLY CHAIN ANALYST - BENTONVILLE (Bentonville, AR) To save time applying, Hormel Foods does not offer sponsorship of job applicants for employment-based visas for this position at this time. About Hormel Foods -...

5d ago

Go to Apply

Manager, Finance - eCommerce Marketplace FP&A

Walmart • Bentonville, AR • 6d ago

Retail & Hospitality

Position Summary... What you'll do... The Manager, Finance plays a critical role in driving financial planning and analysis to support strategic business decisions. This position involves preparing detailed financial mod...

6d ago

Go to Apply

Senior Retail Stocking Associate

Harbor Freight Tools • Rogers, AR • 6d ago

Retail & Hospitality

182979BRPosting Title:Senior Retail Stocking AssociateJob Description: A Senior Retail Stocking Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will...

6d ago

Go to Apply

Environmental Services Technician (EVS) - Housekeeping Aid

Veterans Affairs, Veterans Health Administration • Fayetteville, AR • 6d ago

Retail & Hospitality

Summary This position is located within the Environmental Management Services Division of a VA Medical Center. This position is under the direct supervision of the Housekeeping Supervisor or designee. This position perfo...

6d ago

Go to Apply

Restaurant Manager

Raising Cane's • Fayetteville, AR • 1w ago

Retail & Hospitality

Company Description Initial hiring pay range (based on location, experience, etc.): $18 / hour At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for our...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)