Operations Manager

Amazon • Hagerstown, MD • 20h ago

Description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.

Key job responsibilities

Key Responsibilities and Job Elements:

Support, mentor, and motivate your salaried and hourly workforce

Lead large-scope projects with site and regional impact

Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Stand/walk for up to 12 hours during shifts

Work in an environment where the noise level varies and can be loud

Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

Continuously climb and descend stairs (applies to sites with stairs)

Basic Qualifications

3+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, MD, Hagerstown - 91,000.00 - 136,500.00 USD annually

Amazon

Go to Apply

Share this job

Similar Jobs

Customer Service Representative

NVR • Thurmont, MD • 16h ago

Management & Administrative

Customer Service Representative Job Category Manufacturing Market Location MD - Thurmont Manufacturing Location MD - Thurmont Apply Now ( https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws...

16h ago

Go to Apply

Antiterrorism Officer

U.S. Army Aviation and Missile Command • Chambersburg, PA • 20h ago

Management & Administrative

Summary This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base (DIB) & Major Range and Test Facilities Base (MRTFB) to recruit and appoint qualified candidates to po...

20h ago

Go to Apply

Warehouse Clerk First Shift

Ryder System • Hagerstown, MD • 22h ago

Management & Administrative

Position Description Ryder is hiring a Shipping and Receiving Clerk Associate in Hagerstown, Maryland - offering weekly pay, excellent benefits, and a career you can feel good about. Warehouse Positions Pay Weekly Hourly...

22h ago

Go to Apply

Customer Service Associate I

Dollar Tree • Frederick, MD • 1d ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

1d ago

Go to Apply

Warehouse Quality Clerk 1st Shift

Ryder System • Hagerstown, MD • 1d ago

Management & Administrative

Position Description Ryder is hiring a Warehouse Quality Auditor/Clerk in Hagerstown, Maryland - offering weekly pay, excellent benefits, and a career you can feel good about. Warehouse Positions Pay Weekly Hourly Pay $2...

1d ago

Go to Apply

Security Officer Full Time Warehouse Screening

Allied Universal • Martinsburg, WV • 3d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

3d ago

Go to Apply

Service Leader

Chipotle Mexican Grill • Martinsburg, WV • 4d ago

Management & Administrative

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starti...

4d ago

Go to Apply

Meat Customer Service

Wegmans • Frederick, MD • 4d ago

Management & Administrative

Schedule: Part time Availability: Morning (Including Weekends). Shifts start as early as 6am Age Requirement: Must be 18 years or older Location: Frederick, MD Address: 7830 Wormans Mill Road Pay: $16.50 - $17 / hour Job...

4d ago

Go to Apply

Senior Warehouse Manager

Ryder System • Hagerstown, MD • 4d ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : We are immediately hiring an overnight Senior Warehouse Manager internally ti...

4d ago

Go to Apply

Senior Warehouse Manager

Ryder System • Frederick, MD • 4d ago

Management & Administrative

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)