Assistant Restaurant Manager

The H Hotel • Midland, MI • 16h ago

Position: Assistant Restaurant Manager

Status: Full Time

Base Salary Range: $50,000.00 - $52,000.00/yr

Shift: First (Day), Second (Afternoon)

The Assistant Restaurant Manager must have previous food service and bar experience and possess outstanding leadership and guest service skills. The Assistant Restaurant Manager is responsible for maintaining high standards of guest service, safety and cleanliness, and have the ability to work flexible hours, weekends, holidays and late nights. The Assistant Restaurant Manager will ensure that each and every guest has a positive dining experience from start to finish and that all expectations are exceeded and resolve any issues that may arise. S/he will be responsible for exemplifying our culture and the following:

Qualifications:

Three years of prior leadership experience in the food and beverage industry preferred.

Knowledge of proper food handling.

Strong written and verbal communication skills.

Positive, upbeat attitude and personality. Must be able to resolve conflicts, handle service issues work well with both hotel and restaurant teams, and interact with guests to ensure a memorable dining experience.

Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

Reliable attendance with the flexibility to work varied days and shift as well as holidays.

Interpersonal skills and the ability to lead a team

Proper food safety training and certification as described by law.

Experience working with computers (MS Office/Google), POS systems (Aerius), and reservations software (Yelp).

Must have some familiarity of basic cooking skills.

Principal Responsibilities:

Oversee a team of employees including hiring, development, scheduling and training and ensure a positive working environment for all team members

Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish

Properly handle daily cash deposits

Open or close the restaurant, securing cash, liquor, and entry points

Create a service first work environment

Assist kitchen with prep work or plating if necessary, ensuring that every dish that leaves the kitchen is of the highest quality and has all the proper garnishments and is cooked to specification

Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned

Assign service related tasks to servers

Properly check out servers and bartenders at the end of their shift

Bus tables and assist with processing dirty dishes if necessary

Ensure dining tables are properly prepared for service

Communicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any items

Be able to open and pour wine at tableside

Assist with special events as needed

Greet all guests warmly with an appropriate greeting

Follow all company safety and security policies and procedures

Report accidents, injuries, and unsafe work conditions to manager

Ensure team members' uniform is neat and professional and grooming standards have been followed

Maintain confidentiality of proprietary information; protect company assets

Anticipate and address guests' service needs

Thank guests with genuine appreciation

Develop and maintain positive working relationships with others

Comply with quality assurance expectations and standards

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