Customer Service Associate

Walgreens • Watertown, CT • 3h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $16.94 - $19 / Hourly

Similar Jobs

Data Center Account Manager

Akamai Technologies, Inc. • Hartford, CT • 3h ago

Management & Administrative

Would you like to manage and maintain relationships with Data Centers Operators? Do you like to work across diverse geographies, environments, cultures and technologies? Join our Data Center Strategy Team At Akamai, we b...

3h ago

Go to Apply

Administrative Services Coordinator

Hartford HealthCare • Hartford, CT • 7h ago

Management & Administrative

Work where everymomentmatters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Con...

7h ago

Go to Apply

Business Development Manager

Actalent • Wallingford, CT • 7h ago

Management & Administrative

For immediate consideration, please email your resume and interview availability to (sanmalik@astoncarter.com) ASAP today or tomorrow. I am conducting interviews this week and looking to hire immediately. To book a phone...

7h ago

Go to Apply

Administrative Assistant

Amergis • Danbury, CT • 9h ago

Management & Administrative

Amergis Healthcare Staffing is looking for qualified Administrative Assistants to be responsible for a variety of administrative and clerical duties to help improve efficiencies at an organization. The Administrative Ass...

9h ago

Go to Apply

Account Manager - Automation (Americas)

Avnet • Hartford, CT • 9h ago

Management & Administrative

United States of America Full time JR-024075 Who We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expert...

9h ago

Go to Apply

Specialized Fiduciary Administrator II (SFA II), Estate Settlement Services

Bank of America • West Hartford, CT • 9h ago

Management & Administrative

Specialized Fiduciary Administrator II (SFA II), Estate Settlement Services West Hartford, Connecticut To proceed with your application, you must be at least 18 years of age. Acknowledge ( https://ghr.wd1.myworkdayjobs.c...

9h ago

Go to Apply

Director, Product Management (California State Team)

Travelers Insurance Company • Hartford, CT • 12h ago

Management & Administrative

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the...

12h ago

Go to Apply

CCaaS x AI, Manager, Technical Transformation

Deloitte • Hartford, CT • 15h ago

Management & Administrative

CCaaS x AI Manager, Technical Transformation Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, tra...

15h ago

Go to Apply

Oracle Fusion Manufacturing Senior Manager - Life Sciences & Pharmaceuticals

Accenture • Hartford, CT • 20h ago

Management & Administrative

We Are: Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation,...

20h ago

Go to Apply