Customer Service Associate

Walgreens • New Tazewell, TN • 2d ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly

Similar Jobs

Customer Service Associate

Walgreens • Pineville, KY • 4d ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

4d ago

Go to Apply

Customer Service Associate I

Dollar Tree • Corryton, TN • 5d ago

Management & Administrative

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our...

5d ago

Go to Apply

Territory Sales Manager - AL/TN

ContiTech • Morristown, TN • 5d ago

Management & Administrative

Company Description THE COMPANY Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial...

5d ago

Go to Apply

Account Manager / Facilities Solutions Manager

City Wide Facility Solutions • Morristown, TN • 1w ago

Management & Administrative

Territory: East Knoxville to the Tri-Cities Reports to: Director of Operations Compensation: $50,000-$55,000 base salary + uncapped commission Expected First-Year Earnings: $85,000-$100,000The Opportunity City Wide Facil...

1w ago

Go to Apply

Customer Service Associate

Walgreens • Morristown, TN • 1w ago

Management & Administrative

1869737BR Title: Customer Service Associate Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, frien...

1w ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Middlesboro, KY • 1w ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1w ago

Go to Apply

Customer Service Representative

Arrow Exterminators, Inc. • Morristown, TN • 2w ago

Management & Administrative

5655 West Andrew Johnson Highway, Morristown, TN, United States | 2025 - Morristown TN | 17.00 per hour | Full Time Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Repr...

2w ago

Go to Apply

Physical Therapist - PRN

Community Health Systems • Jefferson City, TN • 5h ago

Hospital & Medical

Physical Therapist - PRN Shift: PRN, flexible scheduling, floating between Jefferson Memorial and Newport Medical Center Job Summary The Physical Therapist evaluates, plans, and administers therapeutic procedures in phys...

5h ago

Go to Apply

PHYS THERAPY ASST

Covenant Health Inc. • Tazewell, TN • 5h ago

Hospital & Medical

Overview Physical Therapist Assistant , Therapy Center PRN/OCC, Variable Shifts Claiborne Medical Center Overview: Claiborne Medical Center, a member of Knoxville-based Covenant Health, offers a full range of medical ser...

5h ago

Go to Apply

CLIN NURSE III

Covenant Health Inc. • Morristown, TN • 23h ago

Hospital & Medical

Overview Registered Nurse, Emergency Room Full Time, 72 Hours Per Pay Period, Night Shift Morristown Hamblen Overview: Morristown-Hamblen Healthcare System is a 170-bed hospital serving an eight-county region in East Ten...

23h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)