Customer Service Associate

Walgreens • Mount Airy, MD • 20h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $15 - $17.5 / Hourly

Similar Jobs

Administrative Assistant

Robert Half • Rockville, MD • 1h ago

Management & Administrative

Description We are looking for an Administrative Assistant to support daily office operations for a construction and contractor environment in Rockville, Maryland. This Contract position is ideal for someone who enjoys k...

1h ago

Go to Apply

Administrative Assistant

Robert Half • Rockville, MD • 1h ago

Management & Administrative

1h ago

Go to Apply

ServiceNow Architect

General Dynamics Information Technology • Rockville, MD • 20h ago

Management & Administrative

Req ID: RQ227125 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: IT Infrastructure and Operations Skills: Architecture Frameworks,ServiceNow Pla...

20h ago

Go to Apply

ServiceNow Quality Assurance Specialist

General Dynamics Information Technology • Rockville, MD • 20h ago

Management & Administrative

Req ID: RQ227127 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Software Engineering Skills: Quality Assurance Processes,Quality Metrics,Softwa...

20h ago

Go to Apply

Customer Service Associate I

Dollar Tree • Frederick, MD • 20h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

20h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Reisterstown, MD • 20h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

20h ago

Go to Apply

Administrative Support Worker - Laurel Park

ARAMARK • Laurel, MD • 23h ago

Management & Administrative

Job Description The Administrative Support Worker is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker will...

23h ago

Go to Apply

Operations Manager

CVS Health • Columbia, MD • 1d ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

1d ago

Go to Apply

Operations Support Manager

Sodexo • North Bethesda, MD • 1d ago

Management & Administrative

We are seeking an experienced Operations Support Manager for The Music Center at Strathmore to support catering and retail operations. Strathmore is a nonprofit arts center in North Bethesda, MD, presenting hundreds of p...

1d ago

Go to Apply

Administrative Assistant

Leonardo DRS, Inc. • Germantown, MD • 1d ago

Management & Administrative

Job ID: 115279 DRS RADA Technologies, a subsidiary of Leonardo DRS, is focused on proprietary radar solutions and legacy avionics systems supporting the defense industry globally. The company is a global pioneer of AESA...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)