Customer Service Associate

Walgreens • Franklin Square, NY • 1h ago

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $17 - $19 / Hourly

Similar Jobs

Account Manager

Henkel • Stamford, CT • 1h ago

Management & Administrative

Account Manager Consumer BrandsSalesVarious locationsFull TimeRegular About this Position At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With...

1h ago

Go to Apply

Senior Account Manager

Publicis Groupe • New York, NY • 1h ago

Management & Administrative

Company description Within Publicis Groupe's Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 lo...

1h ago

Go to Apply

Global Key Account Manager, US

IQVIA • New York, NY • 1h ago

Management & Administrative

Parsippany, New Jersey, United States of America Durham, NC Boston, MA Philadelphia, PA Chicago, IL New York, NY Full time R1563219 Global Key Account Manager (Sr. Director) Join IQVIA and help drive healthcare forward....

1h ago

Go to Apply

Customer Service Associate

Walgreens • Bronx, NY • 1h ago

Management & Administrative

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Enga...

1h ago

Go to Apply

Customer Service Associate

Walgreens • West New York, NJ • 1h ago

Management & Administrative

1h ago

Go to Apply

Customer Service Representative

TEKsystems • White Plains, NY • 1h ago

Management & Administrative

Job Description: -Field calls from clients & customers regarding pension plans, healthcare plans, and financial information -Receive upward of 100-150 calls per day -Enter customer info/conversation info into databas...

1h ago

Go to Apply

Management Associate (EP), Leadership Development Program (LDP)

conEdison • New York, NY • 1h ago

Management & Administrative

Required Education/Experience Bachelor's Degree in Engineering (e.g., Chemical, Civil, Electrical, Environmental, Mechanical, or Physics-related disciplines), Business (e.g., Finance, Accounting, Economics, Marketing, Ma...

1h ago

Go to Apply

Administrative Aide II, Advancement Programs

NYU Rory Meyers College of Nursing • New York, NY • 4h ago

Management & Administrative

Position Summary University Development and Alumni Relations (UDAR) is dedicated to soliciting the private funding necessary to support the strategic goals of the University in teaching, learning, and research. The perso...

4h ago

Go to Apply

Administrative Manager- Pulmonary

Mount Sinai Health System • New York, NY • 4h ago

Management & Administrative

Job Description The Administrative Manager oversees the administrative, operational and financial activities of a department or medical care unit, typically with oversight of 1-2 areas. Ensures the successful coordinatio...

4h ago

Go to Apply

Director - Human Resources

Enhanced Protection Services • New York, NY • 5h ago

Management & Administrative

Company Overview: Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became th...

5h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)