Job Title: Mail Logistics Coordinator
Location: Vienna, VA
Type: Contract
Work Model: Onsite - onsite
Responsibilities
Ensure all inbound USPS correspondence received is delivered timely and accurately across campus
Ensure all inbound express correspondence and packages received are delivered timely and accurately across campus
Ensure all internal correspondence, documents, packages and orders collected are delivered timely and accurately across campus
Utilize an internal tracking system to scan and document chain of custody records for inbound express items and internal packages and orders
Organize, review, and time stamp inbound USPS correspondence for distribution to on-campus points of contact
Use available tools and resources to identify employee locations for deliveries
Independently perform research to properly re-route mail
Establish and maintain effective communication with business units, partners, and internal customers
Retrieve and transport outbound mail, enterprise correspondence, and packages from drop off locations to Mail Center for shipping
Process time sensitive mailings and projects responsibly
Aid employees with mail inquiries, supplies, and challenges
Research and verify address information requests to the Social Security Administration and Veterans Administration
Maintain current knowledge of the organizational structure to ensure accuracy in deliveries
Maintain current knowledge of enterprise organizational structure to ensure the flow of communication is uninterrupted
Assist with placement of signage throughout the campus if necessary
Processing of time sensitive packages, supplies, and projects responsibly if necessary
Assist with training new employees on team operations and department initiatives if necessary
Ensure scanned documents meet quality control standards and that the process is completed accurately and thoroughly if necessary
Retrieve interoffice mail, documents, and packages from drop off locations for enterprise distribution
Receive, inspect, sort, store, and distribute controlled forms if necessary
Maintain physical security of controlled forms and other secured items by safeguarding vault entry and access if necessary
Investigate, report, and reconcile any inventory discrepancies of controlled forms using the internal tracking system if necessary
Receive and file delivery confirmation for all controlled forms shipped if necessary
Daily checks on ready issue rooms throughout the campus if necessary
Maintain mail rooms throughout campus if necessary
With limited supervision, conduct research and use judgment/independence to sort/route physical mail and validate, index, assign, and route electronic documents if necessary
Perform other related duties as assigned
Requirements
Strong attention to detail
Ability to collaborate within a team environment and across departments
Experience in a high production environment to meet multiple deadlines simultaneously
Skill in managing multiple responsibilities independently and within a team environment
Skill in collecting and analyzing information to exercise sound judgment and responsible decision making
Effective skills interpreting and following instructions to guidelines, procedures, and practices
Strong and effective verbal and written communication skills
Effective research, analytical, and problem-solving skills that provide exceptional customer service
Strong time management skills and the ability to prioritize responsibilities, assignments, and projects
Desired Qualifications
Familiarity with the organization's products, services, programs, policies, and procedures
Demonstrated work experience in mail room or office environment
Working knowledge of courier software programs (FedEx, USPS, UPS)
Working knowledge of Microsoft Office products
Experience or familiarity with computers and software
Demonstrated work experience in a customer service-based environment
Advanced knowledge of the organization's functions, philosophy, operations, and organizational objectives
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Ref: #851-Rockville-S1
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
