Overview
IT Manager - ABM Industries About the Role
ABM is seeking a people-focused and execution-oriented IT Manager to lead a team of Project Managers responsible for delivering enterprise technology initiatives.
This role serves as the functional leader for project delivery talent within the PMO organization. The IT Manager is accountable for building a high-performing project management team, establishing consistent delivery practices, developing project management capabilities, and ensuring Project Managers are equipped to successfully execute technology initiatives across the enterprise.
The IT Manager directly manages Project Managers and is responsible for hiring, coaching, performance management, career development, workforce planning, and delivery excellence across the team.
In ABM's operating model, Portfolio Managers own portfolio prioritization, executive governance, and investment decisions. Project Managers own end-to-end project execution. The IT Manager enables success by developing the people, processes, standards, and organizational capacity required to deliver consistently and effectively.
The ideal candidate combines strong leadership skills with practical project delivery experience and enjoys helping others grow while improving organizational execution capabilities.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit 2026 Recruiting Flyer - Staff & Mgmt
Pay: $110,000-$155,000
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's
education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
Responsibilities
What You Will Own
Team Leadership & Talent Development
Lead, coach, and develop a team of Project Managers supporting enterprise technology initiatives
Conduct performance management, career development, and succession planning activities
Establish clear expectations, goals, and development plans for team members
Provide mentoring on project management practices, stakeholder management, communication, and leadership skills
Support employee engagement, retention, and professional growth
Identify training and certification opportunities to strengthen team capabilities
Foster a culture of accountability, collaboration, learning, and continuous improvement
Project Management Practice Leadership
Establish and maintain project management standards, methodologies, templates, and best practices
Promote consistent execution across waterfall, Agile, and hybrid delivery approaches
Ensure Project Managers effectively apply governance, risk management, and reporting standards
Drive adoption of delivery frameworks, tools, and project management processes
Maintain quality standards for project documentation, status reporting, and governance artifacts
Facilitate knowledge sharing and lessons learned across the project management community
Delivery Excellence & Oversight
Provide delivery leadership and coaching across active projects
Monitor project health, risks, resource constraints, and delivery trends across the team
Support Project Managers in resolving complex issues, stakeholder challenges, and escalations
Ensure projects maintain appropriate planning, execution, governance, and communication practices
Promote proactive risk identification and mitigation planning
Partner with Project Managers to improve delivery predictability and outcomes
Resource & Capacity Management
Manage project management resource allocation and workforce planning
Partner with Portfolio Managers and PMO leadership to align staffing with portfolio demand
Assess team capacity and recommend hiring, contractor support, or resource reallocations
Balance workloads across Project Managers to ensure sustainable delivery
Develop succession and contingency plans for critical delivery roles
Stakeholder & Cross-Functional Collaboration
Partner closely with Portfolio Managers, business leaders, technology teams, and vendors
Support organizational alignment across delivery teams and business stakeholders
Facilitate resolution of cross-project challenges and organizational roadblocks
Help establish strong working relationships between Project Managers and key stakeholders
Represent project delivery capabilities and team needs within PMO leadership discussions
Continuous Improvement & Organizational Maturity
Drive continuous improvement initiatives that enhance project delivery performance
Analyze project metrics, delivery trends, and lessons learned to identify improvement opportunities
Improve project management processes, reporting approaches, and team effectiveness
Promote adoption of emerging project management practices, tools, and technologies
Support organizational readiness for digital transformation, AI, automation, analytics, and other strategic initiatives
What Success Looks Like
Project Managers are engaged, developed, and consistently improving their capabilities
Delivery practices are applied consistently across projects
Project teams receive effective coaching and support when challenges arise
Resource allocation aligns with portfolio priorities and business demand
Project reporting, governance, and execution standards are maintained across the organization
Employee retention, engagement, and professional growth improve over time
Project Managers are viewed as trusted leaders by business and technology stakeholders
The PMO demonstrates increased delivery predictability, quality, and organizational maturity
Qualifications
Experience & Qualifications
Required
7+ years of experience leading technology projects, programs, or PMO functions
3+ years of direct people leadership experience
Experience managing Project Managers or similar delivery-focused professionals
Strong understanding of project management methodologies including Waterfall, Agile, and hybrid approaches
Experience supporting enterprise technology implementations and digital transformation initiatives
Demonstrated success coaching, mentoring, and developing professionals
Strong communication, stakeholder management, and conflict-resolution skills
Experience working in complex, matrixed organizations
Preferred
Experience within enterprise PMO organizations
Experience partnering with portfolio management or governance functions
Exposure to AI, automation, analytics, ERP, infrastructure, cybersecurity, or digital transformation programs
Experience establishing delivery standards and PMO practices
Experience with project portfolio management and resource planning tools
Certifications (Preferred)
PMP or PMI PgMP/PfMP preferred but not required
Who Will Thrive in This Role
Leaders who enjoy developing people as much as delivering results
Coaches who help others solve problems rather than solving everything themselves
Delivery professionals who balance accountability with support
Leaders who can influence across teams and build strong working relationships
Individuals who enjoy improving processes, capabilities, and organizational maturity
Professionals who measure success through team growth and delivery outcomes
Who May Struggle
Individuals who prefer managing projects rather than leading people
Leaders who avoid performance conversations or accountability discussions
Those who rely solely on authority instead of coaching and influence
Professionals who focus exclusively on project status rather than capability development
Individuals who struggle to balance strategic workforce planning with day-to-day operational needs
REQNUMBER: 162938
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
