Director of Admissions

Southern California Institute of Technology • Anaheim, CA • 1h ago

Position Summary

The Director of Admissions is responsible for the full ownership, performance, and continuous improvement of the institution's admissions function. This role leads both the strategy and execution of student enrollment, ensuring a structured, ethical, and high-performing admissions operation.

The Director will build and manage a results-driven team, establish clear processes and accountability, and drive measurable improvements in enrollment outcomes. This is a hands-on leadership role within a growing institution, requiring both strategic thinking and operational execution.

The ideal candidate is a high-agency leader who can create structure where needed, lead with accountability, and operate effectively in a lean, mission-driven environment.

Key Outcomes

Success in this role will be measured by:

Consistent and predictable enrollment performance aligned with institutional goals

Improved conversion rates across the admissions funnel (inquiry to enrollment)

A structured, well-documented, and scalable admissions process

A high-performing admissions team with clear metrics and accountability

Timely, accurate, and compliant processing of all applicants

Strong cross-functional alignment with Financial Aid, Academics, and Operations

Responsibilities Admissions Leadership & Ownership

Own all aspects of admissions performance, including inquiry generation, conversion, and enrollment outcomes

Develop and execute strategies to meet and exceed enrollment targets

Establish clear goals, metrics, and reporting systems to track performance

Team Leadership and Accountability

Build, lead, and manage a high-performing admissions team

Set clear expectations and performance standards for Admissions Advisors

Provide ongoing coaching, training, and performance feedback

Address underperformance directly and constructively to maintain team effectiveness

Process Development & Optimization

Evaluate, redesign, and continuously improve admissions processes to increase efficiency and effectiveness

Implement and manage CRM/enrollment systems to support tracking, reporting, and decision-making

Ensure processes are clearly documented, standardized, and scalable

Operations Management

Oversee day-to-day admissions operations from initial inquiry through enrollment

Ensure timely and accurate responses to all prospective student inquiries

Maintain a seamless and professional experience for prospective students

Compliance and Ethics

Ensure all admissions practices comply with institutional policies and regulatory requirements

Promote and enforce ethical enrollment practices across the team

Maintain accurate and complete applicant records

Cross-Functional Collaboration

Partner closely with Financial Aid, Registrar, and Academic leadership to support student onboarding and success

Ensure alignment between admissions commitments and institutional capabilities

Data and Reporting

Establish a regular reporting cadence on admissions performance

Use data to identify trends, diagnose issues, and drive improvements

Present insights and recommendations to senior leadership

Events and External Representation

Oversee admissions-related events, including campus visits, orientations, and outreach activities

Represent the institution professionally at external events such as college fairs

Qualification

Bachelor's degree required; advanced degree preferred

5+ years of experience in admissions, enrollment management, sales, or a related field

2-3+ years of experience leading and managing teams

Demonstrated success in improving performance metrics (enrollment, conversion, or similar)

Experience working in a regulated or compliance-driven environment preferred (higher education strongly preferred)

Strong analytical, organizational, and communication skills

Experience with CRM or enrollment management systems

Work Environment & Expectations

This is a hands-on leadership role requiring both strategic oversight and operational involvement

The Director is expected to operate with a high level of ownership and accountability

Success requires comfort working in a lean, fast-paced, and evolving environment

The regular work schedule is intended to be from 9am to 6pm, Mondays-Fridays, but may alter depending on need.

This position is onsite

Benefits Summary

Paid Sick Leave: 40 hours of paid sick leave for each calendar year

Paid Vacation: 80 hours of paid vacation for the second year of employment onward - 40 hours for the first year. Vacation hours are accrued each term following the 90 day introductory period.

Paid Holidays: Total of 7 paid holidays throughout the calendar year, eligible after the 90 day introductory period.

Health Insurance: The school offers both PPO and HMO insurance plans where up to $400 of the monthly insurance premium is covered by the school.

401(k): Following the first year of employment and 1000 hours of services, employees may participate in the school's 401(k) plan.

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