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Retail Operations Lead

ADVANTAGE SALES & MARKETING LLC • Carlisle, PA • 5h ago

Job Locations

US-PA-Carlisle

Primary Posting Location : City

Carlisle

Primary Posting Location : State/Province

Primary Posting Location : Postal Code

17015

Primary Posting Location : Country

Requisition ID

2026-440829

Position Type

Full Time

Category

Field Operations/Field Management

Minimum

USD $45,300.00/Yr.

Maximum

USD $63,500.00/Yr.

Summary

Retail Operations Lead

The Retail Operations Lead is responsible for overseeing daytoday operations within an assigned area, ensuring business standards, policies, and performance expectations are consistently met. This role serves as the link between frontline team members, customers, and management by providing direction, coaching, and support to drive team productivity and maintain a positive work environment. By coordinating resources and resolving routine operational issues, this role helps ensure efficient operations and strong customer service delivery.

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

Ensure projects are delivered with required quality standards and within budget

Coordinate with customers, store teams, and construction partners on project planning and execution

Track and report category completions by project

Support teammate development and enforce safety requirements

Qualifications

Education Requirements: High school education

Experience Requirements: 2-4 years experience in relevant field

Travel requirement: Some travel expected

Supervisor Responsibility

Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using companywide processes, tools and resources

Indirect Reports: May delegate work of others and provide guidance, direction and mentoring to indirect reports

Required Knowledge and Skills

Ability to oversee and coordinate project activities in alignment with company standards

Capability to serve as primary point of coordination between frontline staff and management

Skill in providing direction, project guidance, and accountability to team members

Ability to lead projects, ensure deliverables, and maintain operational alignment

Environmental & Physical Requirements

Field Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment, which may include working in variable temperatures such as refrigerated areas, freezer sections and deli/bakery areas. The position typically requires the ability to spend 66%+ hours each workday performing the following activities: Engage in considerable physical activity, ability to lift, push and pull up to 50 pounds, stand on feet for long periods of time, use consumer goods products, prepare, and serve food and beverages safely as appropriate for the product demonstration.

Additional Information Regarding Job Duties

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.

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