Breakfast Server - Canopy

Sherman Associates, Inc. • Minneapolis, MN • 2h ago

Job Descriptions:

Canopy by Hilton, Hilton's first lifestyle brand, is a place in the neighborhood to relax and recharge, offering simple guest-directed service, comfortable spaces, and thoughtfully local choices. Culture is key at Canopy, with team members known as 'friendly enthusiasts,' that engage guests, always going above and beyond, to make stays memorable and thoughtful. Relationships with area partners showcase Canopy's expertise in local know-how, crafting unique experiences tailored for every guest. Attention to detail and an energetic environment ensures Canopy's 'Positively Yours' service culture is a kept Brand promise, delivering a consistent 'Positive Stay,' where memories are made, and comfort is guaranteed. Join our team at our Minneapolis location in the charming and historic Mill District neighborhood.

This is a Sherman Associates owned Hilton franchised location.

This position plays a major role in the hotel's Food & Beverage experience. The Spirit to Serve is a key element in a positive customer experience. A server must be friendly, courteous, professional, and demonstrate strong communication skills. Must be able to manage multiple priorities, think/act quickly and effectively while maintaining self-composure.

Schedule: We are currently seeking part-time availability to include both weekdays and weekends. Available shifts are as follows:

AM: Saturdays-Tuesdays 6 am - 2 pm with the ability to pick up more shifts & hours.

Pay: $16.37/hour + generous tips

ESSENTIAL FUNCTIONS

Serves multiple tables, as determined by management

Understands Room Service, Club Lounge, Banquet and Restaurant's food and beverage menu

Takes and fills customer orders

Upsells alcohol and food items

Uses the computer to ring orders and guest checks

Interacts with all guests in a friendly/fast manner

Accepts different @types of payments and makes accurate change

Maintains specific side-work and ensures the cleanliness and smooth operation of the restaurant

Quickly clears and resets tables

Checks identification of guests to ensure legal age to consume alcoholic beverages. Refuses to serve beverages in a polite manner to guests who are not of legal age

If consuming alcoholic beverages, observes guest's behavior, counts number of drinks served, and if the server feels they should not drive, offers

Knows when to escalate situations for management intervention

Completes other tasks and duties as assigned based on business needs

Required Experience:

MINIMUM REQUIREMENTS

Previous hotel/hospitality or related service industry experience is strongly preferred

Must be at least 18 years of age

Ability to communicate effectively and follow directions in a multi-lingual environment

Must be able to pass required Alcohol service training

A passion for the mission, vision, and values of Sherman Associates

Schedule may vary due to the specific needs of the hotel

WORK ENVIRONMENT

This job operates behind the bar and may be working in close proximity to co-workers

The noise level in the work environment can be loud

Hazards may include, but are not limited to, cuts, slipping, tripping and burns

PHYSICAL REQUIREMENTS

Must be able to sit or stand in designated work area throughout the day based on business needs

Must have the ability to move around freely throughout the designated work area

Must be able to exert well-paced ability to reach tables and kitchen in a timely manner

Must be able to lift up to 25-30 lbs. frequently throughout shift, and lift, carry, push, and pull up to 50 lbs. occasionally

Requires grasping, writing, sitting or standing, moving about freely, using computer, repetitive motions, bending, reaching, crouching, and communicating effectively

Must be willing and able to wash hands frequently throughout the shift

Keyword: Server - Canopy

From: Sherman Associates

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