This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13645053
Public Safety Dispatchers are the true first responders. They are
responsible for answering emergency and administrative calls, gathering
critical information, and quickly communicating that information to Law
Enforcement, EMS, and Fire personnel.
Position Requirements
We are looking for dependable, motivated individuals who can remain calm
and professional in high-pressure situations.
Applicants must:
Have a High School Diploma or GED
Be able to accurately @type at least 30 words per minute
Demonstrate excellent communication and customer service skills
Be able to effectively multitask and pay close attention to detail
Be willing and able to work any shift, including nights,
weekends, and holidays
Successfully complete applicant testing, a background investigation,
psychological examination, and drug screening
Previous public safety dispatching experience is preferred, but not
required. We will provide the necessary training and certifications to
successful applicants.
What You\'ll Do
As a Public Safety Dispatcher, your responsibilities will include:
Answering 9-1-1 emergency calls and administrative telephone
calls
Obtaining accurate and important information from callers
Entering call information into the Computer-Aided Dispatch (CAD)
system
Dispatching and communicating with Law Enforcement, EMS, and Fire
personnel by radio
Relaying critical information to emergency responders
Providing professional and compassionate assistance to callers
during emergencies
Performing other duties necessary to support emergency
communications operations
Training & Certification
Successful applicants will receive specialized training and will become
certified in Emergency Medical Dispatch (EMD) and NCIC within
six months of hire. Employees are required to maintain all necessary
certifications throughout their employment.
Schedule
This position requires scheduling flexibility, including the ability to
work various shifts, weekends, and holidays. Employees work
approximately 14 days per month and receive a three-day weekend
off every other week.