Customer Service Representative

Robert Half • Coppell, TX • 3h ago

Description Are you passionate about helping people through challenging financial situations? We are seeking Loss Mitigation Representatives to support homeowners who are experiencing financial hardship and need assistance navigating available mortgage relief options. In this role, you will serve as a trusted resource for borrowers by answering inbound calls, explaining available assistance programs, reviewing account information, gathering required documentation, and guiding customers through the loss mitigation process with professionalism and empathy. This is a fast-paced, high-volume call center environment where strong communication skills, attention to detail, and a customer-focused mindset are essential. The ideal candidate enjoys helping others, can handle sensitive conversations with compassion, and thrives in a structured environment. This opportunity is fully onsite in Coppell, TX (75019) and offers a Monday-Friday schedule from 8:00 AM to 5:00 PM, with a rotating Saturday approximately once every four weeks. The position begins on September 14th and starts as a 3-4 month contract-to-permanent assignment. Contractors will earn $22/hour plus benefits through Robert Half. Successful employees may be offered permanent employment based on performance and attendance. Upon conversion, employees earn $20/hour base pay plus monthly performance bonuses ranging from $1,700-$3,000+, creating total earning potential equivalent to approximately $30-$37/hour. Permanent employees are also eligible for company benefits, PTO, overtime opportunities, and long-term career growth within the organization. Requirements Important Training & Attendance Requirement: Training begins September 14th and runs through October 14th. Attendance during this initial 30-day training period is mandatory and considered job-impacting. Because of the extensive training provided, attendance issues during this period may affect continued employment eligibility. If you're looking for an opportunity to make a difference in customers' lives while building a long-term career with strong earning potential and advancement opportunities, we'd love to hear from you. To be considered, please submit your resume. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Go to Apply

Customer Service Representative

U-Haul • Arlington, TX • 3h ago

Management & Administrative

Arlington, Texas Moonlighter R253592 Location: 2315 W Division, Arlington, Texas 76012 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for t...

3h ago

Go to Apply

Build Engineer Assistant Vice President Conversion

Citigroup • Irving, TX • 3h ago

Management & Administrative

Job Overview: The Perimeter Security Build Engineer will play a crucial role in developing and implementing perimeter security solutions for our organization. This role emphasizes the hands-on deployment, and configurati...

3h ago

Go to Apply

Security Operations Center (SOC) Analyst - L1

Toyota • Plano, TX • 3h ago

Management & Administrative

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the f...

3h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Garland, TX • 4h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)