Lead, Enablement

The J.M. Smucker Company • Orrville, OH • 9h ago

Your Opportunity as the Lead, Enablement

The Lead, Enablement role will work closely with Managers, Directors and above in Sales, Marketing, Supply Chain, Information Services and others to support strategic communication, business process and capability development across many functions. This role demonstrates in-depth knowledge of key organizational interdependencies, acting as a liaison across teams to enhance business capabilities and strong execution of day-to-day duties. This role effectively identifies actions to address complex projects and challenges through process improvement and change management. This role is influential in creating, adapting and maintaining learning and development content to support all levels.

Location:

Orrville, OH (Close proximity to Cleveland/Akron)

Work Arrangements:

Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires

In this role you will:

Capability Development:

Influence the prioritization of projects to drive development of identified skillsets that advance capabilities within the supported organization

Create and maintain onboarding plans to support strong entry and transition within supported teams

Connect individuals and teams to development opportunities, identify gaps and promote areas of interest through Quarterly Learning Day or ad hoc training

Develop and deliver proprietary training content (in-person and virtually) through collaboration with subject matter experts, research and historical knowledge utilizing Articulate software and other tools

Assist with third-party vendor relationships

Business Process:

Drive results against complex strategic roadmap projects/activities while maintaining executional excellence of cyclical work

Own annual connected planning to support an efficient process while driving continuous improvement

Create and maintain effective process documentation (DAIOs) resources that are easy to navigate and informative to promote repeatable processes

Assist with enterprise events (NASM, Marketing University, Quarterly Business Reviews) as needed

Lead and develop change management plans and implement through change agents

Strategic Communication:

Collaborate with functional partners to elevate and streamline messaging to drive the business forward and funnel content through the appropriate channels (Smucker HUB, Marketing Central, C2, IS University)

Model best-in-class Ways of Working (Meeting Management, email, prioritization) and promote consistent processes/forums for information sharing

Raise continuous improvement recommendations across teams for senior leadership alignment

Enable collaboration through deep understanding of cross functional expertise and relationships

What we are looking for:

Minimum Requirements:

Bachelor's degree

5+ years of relevant experience

Experience leading, creating and delivering training independently and/or with teams or external vendors

Experience leading or partnering on change management initiatives

Ability to work cross functionally and understand interdependencies among teams

Strong presence, influence, and facilitation skills

Excellent organizational and communication skills

Ability to work with and influence multiple levels and disciplines throughout the company

Excellent in MS Office365 (Outlook, SharePoint, Forms and the Office Suite)

AI productivity tools experience (preferred Copilot proficiency)

Ability to identify and communicate key messages

Detail and results oriented

Strong relat

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