Hybrid
Warren, Michigan, United States of America
Full time
JR-202618085
Job Description
The Business Planning Manager supports Supply Chain & Warehousing within GM's Customer Care & Aftersales organization. The role partners with and directly reports to the Supply Chain & Warehousing Executive Director, serving as the planning, governance, and execution backbone for the organization.
This manager translates global and North America strategy into executable plans, drives action-item closure, and connects demand planning, S&OP, supply, logistics, warehousing, fulfillment, finance, safety, and regional operations. The ideal candidate brings diverse end-to-end supply chain experience, global or regional perspective, strong judgment, and the ability to influence without authority.
What You'll Do
Business Planning, Governance, and Execution
Support business operations, staff meetings, leadership routines, and special assignments.
Establish governance for priorities, initiatives, risks, decisions, performance, and action items.
Lead execution reviews and ensure decisions have clear owners, due dates, escalation paths, and follow-through.
Translate strategy into operating plans, milestones, measurable outcomes, and benefits realization.
Identify barriers, manage dependencies, and drive commitments to closure.
Supply Chain, Logistics, Warehousing, and Fulfillment
Integrate demand planning, S&OP, supply, inventory, logistics, warehousing, fulfillment, and financial planning into one executable plan.
Lead demand and supply reviews, scenario planning, and alignment of S&OP decisions with replenishment, labor, transportation, capacity, and customer commitments.
Monitor forecast-to-execution performance, identify constraints, and drive corrective actions.
Evaluate network flows, inventory positioning, service levels, capacity, labor, lanes, and locations to improve responsiveness, cost, and productivity.
Support protection-of-supply, business continuity, recovery, and risk-mitigation plans.
Executive Support, Analytics, and Communications
Prepare executive briefings, presentations, talking points, leadership updates, and visual summaries.
Analyze operating metrics and complex business information to provide clear recommendations.
Maintain visibility to budgets, headcount, risks, performance, and leadership priorities.
Develop scorecards, dashboards, business cases, risk registers, and decision materials.
Handle confidential information and executive communication with sound judgment, professionalism, poise and discretion.
Collaboration, Improvement, and Safety
Lead special projects and process improvements that simplify work and strengthen standard ways of working.
Collaborate with Supply Chain, Warehousing, Logistics, Demand Planning, S&OP, Finance, Purchasing, Customer Care, IT, Engineering, Manufacturing, Safety, and regional teams.
Partner with GM business planners to share best practices and improve planning processes.
Include safety considerations in business plans, reviews, risk assessments, and communications.
Lead teams from discussion to decision and from decision to execution.
Required Qualifications
Bachelor's degree in Supply Chain, Logistics, Operations, Business, Finance, Project Management, or a related field.
7+ years of experience in project management, strategy, supply chain, business planning or complex operations planning.
Experience managing a team, leading a workstream, or coordinating delivery across multiple stakeholders.
Broad knowledge of supply chain, logistics, warehousing, demand planning, S&OP, inventory, transportation, capacity, and fulfillment.
Demonstrated experience leading cross-functional initiatives from planning through execution.
Experience establishing governance, performance reviews, action tracking, and escalation mechanisms.
Strong executive communication, analytical, recommendation, problem-solving, and Microsoft Office skills.
Ability to influence without authority, manage ambiguity, exercise sound judgment, and remain accountable for results.
Willingness and ability to travel as required.
Preferred Qualifications
Experience in automotive, aftermarket, service parts, manufacturing, distribution, or complex global network operations.
Global or regional experience, including North America and international markets.
Knowledge of CCA (Customer Care and Aftersales) operations, metrics, dealer fulfillment, and service parts availability.
Experience with supply disruption response, business continuity, protection of supply, network resilience, ERP, WMS, transportation management, or analytics.
Lean, Six Sigma, APICS/ASCM, PMP, or equivalent certification.
Leadership Behaviors
Strategic thinker who converts business priorities into practical actions.
Execution-oriented owner who creates momentum and drives closure.
Governance-minded leader who brings structure, facts, cadence, and decisions to complex work.
Influential communicator and trusted partner across functions, regions, and leadership levels.
High-integrity, adaptable, inclusive, and continuous-improvement oriented.
Measures of Success
Clear governance cadence, decision rights, ownership, and action closure.
Stronger alignment between demand, supply, inventory, logistics, warehousing, safety, and financial plans.
Improved plan-versus-actual performance and faster corrective action.
Measurable progress in service, fulfillment, inventory, cost, productivity, capacity, resilience, safety, and customer experience.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
The selected candidate will be required to travel
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
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Our Culture
How we hire (https://search-careers.gm.com/en/how-we-hire/)
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