Senior Manager - Contract Operations

CVS Health • Massachusetts, Massachusetts • 1d ago

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Primary Responsibilities

Manage retail brand contracts throughout the full lifecycle, including execution, amendments, renewals, and terminations.

Ensure contracts comply with company policies, legal requirements, and established contracting standards.

Monitor contract obligations, key dates, deliverables, and performance requirements, addressing issues and escalating risks as appropriate.

Partner with business, procurement, finance, legal, and operational teams to support contract negotiations and ongoing contract administration.

Review contract terms and identify potential business, financial, operational, and compliance risks.

Analyze contract data and reporting to identify trends, cost savings opportunities, and process improvements.

Develop and maintain contract administration procedures, controls, and documentation to support effective contract management.

Drive continuous improvement initiatives (including the use of automation and intelligence tools) that enhance efficiency, consistency, and overall contract governance.

Support audits, compliance reviews, and reporting requirements related to contractual obligations.

Maintain contract management systems and ensure the accuracy and integrity of contract records.

Other ad-hoc requests as directed

Required Experience

7+ years of experience in contract administration, contract management, procurement, sourcing, legal operations, or a related field preferred.

Experience supporting complex commercial, supplier, or vendor agreements preferred.

Key Qualifications

Strong problem-solving and decision-making skills.

Strong collaboration and stakeholder management skills.

Ability to manage multiple priorities and deliver results in a fast-paced environment.

Analytical mindset with experience using data to identify trends and support business decisions.

Knowledge of contract administration principles, risk management, and commercial agreements.

Strong written and verbal communication skills.

Demonstrated attention to detail, organization, and execution.

Growth mindset with a focus on continuous improvement and operational excellence.

Education

Bachelor's degree preferred.

CPCM or related contract management certification preferred.

*This role is open to remote on Eastern or Central time zones.

Pay Range

The typical pay range for this role is:

$75,400.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 09/21/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.

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