Patient Services Coordinator - Adult Psych

Hartford HealthCare • Hartford, CT • 15h ago

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. The Institute of Living, one of the first mental health centers in the U.S., remains one of America's leading not-for-profit centers for patient care, research and education in the fields of behavioral, psychiatric and addiction disorder. Through our dedicated, experienced and skilled clinicians, we provide patients and their families with the highest quality of personalized care. Programs are offered for children, adolescents and adults struggling with mental illness as well as offering services specializing in Anxiety, Eating Disorders, and Geriatric Services. Job Summary This position ensures patients have been cleared for specialty services office visits. Point person for all hospitals, department and other health care facilities pertaining to questions/concerns on all provider orders/ referrals. Provides support to clinical staff in order to facilitate the administrative components of clinical referrals for various services. Acts as a liaison between hospital, physicians, health plans, vendors and patients, or other referral services. Manages all outgoing referrals to appropriate agencies to assist the client in achieving the goals and objectives identified in their Care Plan. Job Responsibilities 1. Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided. 2. Processes paperwork for new patients efficiently and in accordance with protocols. Verifies insurance coverage and obtains authorizations if needed from insurance carrier. Resolves pre-certification, registration and case-related concerns prior to a patient's appointment. 3. Tracks and support patients when they obtain services outside the practice e.g. Emergency departments, Hospital and other health care facilities. 4. Monitors and meets PCMH referral processes. 5. Enters referrals and documents communications, actions and other data in an information system. Ensures that all referral requests are properly signed and filed. 6. Care coordination - assists with specialty appointments and obtain needed tests recommended by specialist. 7. Communicates with other team members and referral teams constructively in order to reduce conflicts and enhance the resolution of issues. 8. Be the system navigator and point of contact for patients and families, with patients and families having direct access for asking questions and raising concerns on orders and referrals. 9. Working collaboratively with other team members, provide care management services for high risk patients. 10. Obtains insurance referrals for patients, getting PA for diagnostic imaging and sending referrals to specialist office for cardiac and preventative screenings. 11. Assist and promote preventive care appointments. Tracks Breast cancer screening orders. Associate's degree or equivalent knowledge in ambulatory environment Five years' experience working with referral processes Familiarity with EPC EHR system Experience in ambulatory healthcare environment with front and back end office process involving patient scheduling, registration, information flow, billing/coding and office systems Strong verbal and written communication We take great care of careers. As a Hartford HealthCare entity, The Hartford Hospital Institute of Living provides eligible employees with an extensive benefits package and all the benefits of working in a thriving centrally located urban community: Medical and dental benefits 401(k) plan with employer match Generous paid time off with accrual starting on the date of hire Additional voluntary benefits as well as employee discount programs Located on the Institute of Living's historic park-like grounds designed by Frederick Law Ohlmsted With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is yourmoment. /As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status./ Job: Administrative AssistantOrganization: Institute of Living Title: Patient Services Coordinator - Adult Psych Location: Connecticut-Hartford-HH West Grad Bldg (10048) Requisition ID: 26161778

Go to Apply

Registered Nurse Orthopedic

Trinity Health • Hartford, CT • 15h ago

Hospital & Medical

Employment Type: Full time Shift: 12 Hour Day Shift Description: Position Purpose In the Orthopedic Department at Saint Francis Hospital, the Registered Nuse (RN) plays a crucial role in caring for patients with musculos...

15h ago

Go to Apply

3rd Shift Electro-Mechanical Maintenance Technician

American Outdoor Brands Corporation • Springfield, MA • 17h ago

Hospital & Medical

Req. Number SWI-7802 Job Description Conducts, maintains, tests and repairs electrical/electronic, mechanical, hydraulic and pneumatic systems and components. Applies knowledge of electrical/electronic and mechanical pri...

17h ago

Go to Apply

Medical Assistant Certified

Caring Health Center • Springfield, MA • 19h ago

Hospital & Medical

Medical Assistant Certified Job Category: Patient Services Requisition Number: MEDIC001108 Full-Time Springfield, MA 01103, USA Minimum Requirements: High School diploma or G.E.D Graduated from an Accredited Medical Assi...

19h ago

Go to Apply

Senior Medical Assistant

UnitedHealth Group • Hartford, CT • 19h ago

Hospital & Medical

Requisition number: 2379208 Job category: Healthcare Delivery, Clinical Services Operations This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some...

19h ago

Go to Apply

Spanish Medical Interpreter

Caring Health Center • Springfield, MA • 19h ago

Hospital & Medical

Spanish Medical Interpreter Job Category: Healthcare Support Requisition Number: SPANI001149 Full-Time On-site Springfield, MA 01103, USA Salary/Status: Non-Exempt Department: Interpreter Services Hours: 40 hrs a week Mi...

19h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)