Description
Manage a defined portfolio of customer accounts, maintaining up-to-date insight into payment activity, aging, credit status, disputes, and collection commitments. - Conduct regular aging reviews and perform targeted collection outreach based on risk level, payment terms, and organizational priorities. - Communicate professionally and persistently with customers regarding overdue balances, remittance details, deductions, disputes, and promised payment dates. - Record all collection actions, customer interactions, commitments, and dispute details in the ERP or designated tracking system with complete accuracy. - Investigate and resolve billing discrepancies, short pays, unapplied cash, credit memos, and other account issues promptly. - Apply payments, credits, adjustments, and unapplied cash accurately to customer accounts and invoices. - Research incomplete or missing remittance information and clear unapplied or misapplied cash quickly. - Reconcile customer accounts monthly-or more frequently for high-risk or high-volume accounts-and ensure the AR subledger aligns with the general ledger per close deadlines. - Maintain complete, auditable support for reconciliations, journal entries, adjustments, write-offs, and account corrections. Intercompany Receivables: - Reconcile assigned intercompany receivable and chargeback accounts monthly and maintain documentation for outstanding balances. - Monitor intercompany payment activity and coordinate transfers to keep balances current. - Escalate aged or disputed intercompany items with clear summaries of root cause, actions taken, and recommended resolution. Reporting, Analysis & Risk Management: - Participate in monthly AR reviews with leadership, providing detailed aging analysis, reconciliation updates, unapplied cash status, dispute summaries, and other key exceptions. - Track delinquency trends, DSO, high-risk accounts, and overall collection performance. - Deliver concise, accurate reporting on overdue balances, collection progress, customer disputes, and issues affecting cash flow. - Escalate collection barriers proactively rather than waiting for scheduled review cycles. - For escalated matters, clearly outline the customer, balance at risk, aging, root cause, actions completed, expected resolution timing, and recommended next steps. - Recommend credit holds, payment plans, escalations, doubtful-account allowances, or write-offs when supported by account data and company policy. - Identify recurring issues in billing, cash application, customer master data, or related processes and propose practical improvements. Escalation Expectations: - Elevate significant collection risks, unresolved disputes, missing documentation, system issues, or approval delays promptly to management. - Escalate when issues cannot be resolved through standard follow-up, may delay collection, or impact cash flow, reporting, or bad-debt exposure. - Maintain an updated action log for major past-due or disputed accounts, including owner, next steps, deadlines, and escalation history. - Provide weekly updates on material collection risks-or more frequently when urgency or financial impact requires it. - Communicate issues early, factually, and constructively, focusing on ownership and recommended actions. Qualifications & Skills: - Diploma or certificate in accounting, finance, or a related field. - Minimum three years of progressive experience in accounts receivable, cash application, credit and collections, or related accounting functions; experience in manufacturing, distribution, medical device, or B2B environments preferred. - Strong analytical skills, accountability, and follow-through. - Effective communicator with strong relationship-building abilities. - Proficient in Excel, including pivot tables, formulas, and macros for large-volume data work. - Experience with NetSuite and retail POS systems (Teamwork Retail preferred). - Strong organizational and time-management skills, with the ability to prioritize and work independently.
Skills
Collection, accounts receivable, aging report, pivot tables, V-lookups
Top Skills Details
Collection,accounts receivable,aging report,pivot tables,V-lookups
Additional Skills & Qualifications
Top Skills: B2B Collections, full-cycle accounts receivable, Excel (pivot tables, vlookups); reconciliations Duration: 3-6 months Why is position open: due to workload, behind on collections and need additional support to get caught up Years of exp: 3-5+ years Excel: pivots, lookups, SUMifs ERP: JD Edwards but open to other enterprise ERPs Schedule Fully Onsite; 8-5PM (some flexibility to start earlier if needed) Degree vs Exp: will take experience > degree
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Moreno Valley, CA.
Pay and Benefits
The pay range for this position is $27.00 - $30.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Moreno Valley,CA.
Application Deadline
This position is anticipated to close on Sep 3, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
