Back to Jobs search

Host / Hostess

The H Hotel • Midland, MI • 1d ago

Position: Host/Hostess

Status: Part Time

Pay Range: $13.73 - $13.73/hr

Shift: First (Day), Second (Afternoon)

JOB SUMMARY

The Restaurant Host's key duties are to greet guests warmly, maintain reservations and and organized waitlist, assist with inquiries and support the front-of-house team as needed. This position will be responsible for the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Ensure the proper setup of dining room.

Promptly greet guests and patrons personally as they enter the establishment.

Escort guests and patrons to their table.

Present menus, make recommendations and take orders if necessary.

Ensure dining room seating is controlled and that there is server parity in number of tables.

Liaise between staff and guests to ensure guest needs, as well as expectations are exceeded.

Anticipate and address guests' service needs.

Assist individuals with disabilities.

Thank guests with genuine appreciation upon departure.

Answer telephones using appropriate etiquette.

Accept to-go orders over the telephone.

Receive and record dining reservations on the telephone.

Efficiently and effectively resolve any issues to the guest's satisfaction.

Ensure neatness and cleanliness of stations.

Assist other food and beverage staff when necessary.

Ensure personal appearance is neat and professional.

Comply with quality assurance expectations and standards.

Follow all company safety and security policies and procedures.

SECONDARY RESPONSIBILITIES

Bus tables and assist with processing dirty dishes if necessary.

Clean all front of the house areas including windows, light fixtures and entrance as assigned.

Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned.

JOB REQUIREMENTS

EDUCATION AND EXPERIENCE

Prior food and beverage industry experience preferred.

Prior guest relations training.

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong written and verbal communication skills.

Positive, upbeat attitude and personality.

Punctuality and reliable attendance.

Strong interpersonal skills and the ability to work well with co-workers and the public.

Ability to read, write, speak and understand the English language in order to communicate with guests and other team members.

Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

Must be willing to work flexible hours such as mornings, nights, weekends and holidays.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to stand and walk for a prolonged period of time,

Endure various physical movements throughout the work areas, such as lifting, reachin

Similar Jobs

Retail Stocking Associate

Harbor Freight Tools • Saginaw, MI • 14h ago

Retail & Hospitality

182930BRPosting Title:Retail Stocking AssociateJob Description: A Retail Stocking Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your...

14h ago

Go to Apply

Cook

ASM Global • Saginaw, MI • 22h ago

Retail & Hospitality

Saginaw, MI Part time R100124887 THE ROLE Providing excellent service to customers attending events or visiting concession stands. Ensuring a positive customer experience while managing transactions, preparing, and servi...

22h ago

Go to Apply

Public Space Attendant

The H Hotel • Midland, MI • 1d ago

Retail & Hospitality

Position: Public Space Attendant Status: Full Time Pay Range: $15.00 - $15.75/hr Shift: Third (Night) The Public Area Attendant is responsible of maintaining the cleanliness and appearance of the public areas of the hote...

1d ago

Go to Apply

Room Attendant

The H Hotel • Midland, MI • 1d ago

Retail & Hospitality

Room Attendant Status: Full Time Shift: First (Day SUMMARY: To clean rooms and halls in hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned....

1d ago

Go to Apply

Engineer Maintenance Person

The H Hotel • Midland, MI • 1d ago

Retail & Hospitality

Position: Engineer / Maintenance Person Status: Full Time Pay Range: $18.00 - $18.90/hr Shift: Third (Night) The Engineer responds to guest requested maintenance items, completes general maintenance projects, completing...

1d ago

Go to Apply

Executive Chef

The H Hotel • Midland, MI • 1d ago

Retail & Hospitality

POSITION OBJECTIVE Oversee and manage all facets of the culinary operations within a AAA Four-Diamond Hotel. Emphasizing quality assurance, operational control, innovation, creativity and team member development. ESSENTI...

1d ago

Go to Apply

Line Cook

The H Hotel • Midland, MI • 1d ago

Retail & Hospitality

Position: Line Cook Status: Full Time Shift: Second (Afternoon) JOB SUMMARY As a Food and Beverage Line Cook, you will be responsible for setting up and stocking stations, preparing ingredients, cooking dishes to order a...

1d ago

Go to Apply

Banquet Server

The H Hotel • Midland, MI • 1d ago

Retail & Hospitality

Position: Banquet Server Status: Part Time Pay Range: $8.15 - $8.15/hr Shift: First (Day), Second (Afternoon) Basic Description: We are looking for an energetic and detail oriented on call banquet server to join our grow...

1d ago

Go to Apply

Store Sales Associate

Citi Trends • Saginaw, MI • 3d ago

Retail & Hospitality

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, thi...

3d ago

Go to Apply

Part Time Fashion, Closing Shift Evenings

Meijer • Midland, MI • 4d ago

Retail & Hospitality

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our fam...

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)