Customer Service Specialist

Sherwin-Williams • Fredericksburg, VA • 21h ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

The individual selected for this role will be expected to work at Store #3601, located at: 10821 Patriot Hwy, Fredericksburg, VA 22408.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life ... with rewards, benefits and the flexibility to enhance your health and well-being

Career ... with opportunities to learn, develop new skills and grow your contribution

Connection ... with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 - Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 - Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 - In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Similar Jobs

Customer Technical Support Specialist (NEN)

UIC Government Services and the Bowhead Family of Companies • Dahlgren, VA • 1h ago

Management & Administrative

Overview CUSTOMER TECHNICAL SUPPORT SPECIALIST (NEN) (RDTE) Bowhead has a job opening for a Desktop Support Technician in Dahlgren, VA. The candidate will provide customer support and technical assistance to users of a s...

1h ago

Go to Apply

Customer Technical Support Specialist (NEN)

UIC Government Services and the Bowhead Family of Companies • Dahlgren, VA • 1h ago

Management & Administrative

1h ago

Go to Apply

Cisco Identity Services Engineer/Administrator

UIC Government Services and the Bowhead Family of Companies • Dahlgren, VA • 1d ago

Management & Administrative

Overview CISCO IDENTITY SERVICES ENGINEER (RDTE) Bowhead is seeking a Cisco Identity Services Engineer (ISE) Administrator to provide Design and Engineering Operation and Maintenance support for ISE systems on the classi...

1d ago

Go to Apply

Administrative Assistant

Carney • Fredericksburg, VA • 1d ago

Management & Administrative

Administrative Assistant Fredericksburg, VA Full Time Mid Level About the Work Accessibility is a core priority for the FDA. You will test, audit, and remediate e-learning modules, documents, games, and web assets to ens...

1d ago

Go to Apply

PROTOCOL OFFICER

Department of the Navy/Assistant for Administration • Quantico, VA • 2d ago

Management & Administrative

Summary You will serve as a PROTOCOL OFFICER in the NCIS. All Naval Criminal Investigative Service (NCIS) positions are in the excepted service. This position is in the excepted service and does not confer competitive st...

2d ago

Go to Apply

Logistics Analyst II

First Division Consulting • Stafford, VA • 5d ago

Management & Administrative

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Def...

5d ago

Go to Apply

Program Manager

UIC Government Services and the Bowhead Family of Companies • Dahlgren, VA • 5d ago

Management & Administrative

Overview PROGRAM MANAGER (DAHL-2026-25971): Bowhead seeks a Program Manager to join our team in supporting the Program Management and Operations Division. The Program Manager will provide leadership to Site Leads and sup...

5d ago

Go to Apply

(USA) Technician, Facility Services, HVAC-Refrigeration

Walmart • Fredericksburg, VA • 5d ago

Management & Administrative

Position Summary... What you'll do... Supermarket Rack Refrigeration HVAC Technician Are you on the lookout for an exciting career opportunity within a dynamic team? Walmart is expanding our workforce across local retail...

5d ago

Go to Apply

(USA) Technician, Facility Services, Exterior Services-DOT

Walmart • Fredericksburg, VA • 5d ago

Management & Administrative

Position Summary... What you'll do... Are you searching for an exciting career opportunity within a dynamic team? Look no further! Walmart is expanding its workforce across local retail stores and is actively recruiting...

5d ago

Go to Apply

(USA) Technician, Facility Services, Exterior Services

Walmart • Fredericksburg, VA • 5d ago

Management & Administrative

Position Summary... What you'll do... Join Walmart as a Landscape Technician and be part of a team committed to excellence in both our workplace and the community we serve. Apply today to embark on a fulfilling career jo...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)