Administrative Assistant

HospiceCare in the Berkshires • Pittsfield, MA • 1h ago

The Administrative Assistant is a skilled member of the support services staff. Each Administrative Assistant will be assigned primary responsibilities and will be expected to provide support for general administrative job functions. Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Communicate effectively with patients, families, caregivers and staff either face-to-face or by telephone. - Answers incoming calls and forwards or refers to appropriate staff member or take a message if person is unavailable. Triage patient/family telephone calls to clinical staff. - Maintains confidentiality of all patient information. - Complete routine reports and new assignments in an accurate and timely manner. - Assists in taking referrals and communicating with the Referral and Admissions Team. - Assist in entering data into the appropriate tracking systems. - Assist in the process of putting together medical records or other packets. - Assist in the filing of open and closed medical records as needed. - Assist in stocking in-coming office supplies and medical supplies as needed. - Assist in sending, receiving and monitoring faxes for all staff. - Provide back-up or assistance to other administrative staff when needed. - Responsible for tracking patient certifications and monitoring RN recertification assessments. - Responsible for assisting Admissions Office with referrals. - Assists with admission, transfer, death and discharge communication. - Tracking and ordering printed materials. - Assist with survey process and data upload. - Assists in preparing patient documentation as needed. - Assists with verification & documentation of patient insurance information. - Assists in archiving records as needed. - Assists with processing payroll as needed. - Other duties as assigned. - Entering invoices from supply delivery vendors in Allscripts. - Other duties as assigned. Qualifications: - Minimum of two (2) years of experience as an Administrative Assistant Experience in accounts payable High school diploma or equivalent required. - One (1) or two (2) years of business college preferred. - Demonstrates good written and oral communication skills and public relations skills. - Understands medical terminology. - Strong computer skills. - Ability to work with office technology, such as copier, printer, fax, scanner, telephone. Must be able to handle multiple tasks and meet deadlines and possess excellent organizational skills. - Ability to represent and articulate the BHCS mission, vision and strategies in developing, implementing and coordinating the HR department. Full job description on company website. View or apply for open positions at HospiceCare in the Berkshires{target="_blank" rel="noopener noreferrer"}.

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