Job Title: Drone Field Service Technician
Job Description
We are seeking a Field Service Technician to undertake in-depth, daily system-level investigations for our Prime Air Drone system at our commercial operations sites. This role is pivotal in driving enhanced reliability within our ultra-fast drone delivery operations.
Responsibilities
Troubleshoot drone issues observed during operations and rapidly find solutions to safely return drones to service.
Support new drone delivery sites by provisioning site equipment, programming check flights, and verifying nominal performance before commercial operations begin.
Ensure a high degree of technical reliability within drone operations by working closely with design engineering and service engineering staff.
Provide engineering analyses and solutions to improve system reliability and performance.
Leverage data-driven insights to identify opportunities and lead the implementation of system improvements.
Serve as the first line of communication between operator/maintainer experiences and design engineering improvements or mitigations.
Essential Skills
BSc/MSc in Aerospace, Mechanical Engineering, Mechatronics, Robotics, or equivalent required.
Experience troubleshooting and debugging technical systems.
Proficiency in scripting with modern programming languages.
Experience in project management.
Strong communication and writing skills.
Ability to travel up to 30% of the time.
Additional Skills & Qualifications
Experience in Aviation or Aerospace.
Experience with drone systems.
Experience working with operations teams to resolve urgent issues.
Familiarity with engineering project management software such as JIRA, Confluence, or other Agile tools.
Why Work Here?
Join a forward-thinking team where innovation and technology drive success. Enjoy the opportunity to work in a dynamic and flexible environment that supports work-life balance and continuous professional development.
Work Environment
The work environment is primarily virtual, with a preference to visit the site once a week if feasible. Flexibility is key as schedules may vary, especially when preparing for site launches. On-call duties are shared on a rotational basis, with occasional weekend work. You will need to be open to working over the weekend once a month, with compensatory weekdays off. Prime Air operates 7 days a week, ensuring that no two days are the same in this dynamic field.
Job Type & Location
This is a Contract position based out of Edgemere, MD.
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Edgemere,MD.
Application Deadline
This position is anticipated to close on Aug 23, 2026.
About Aerotek
Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
