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Retail Sales Agent | On Call

Omni Hotels & Resorts • Louisville, KY • 1d ago

Experience Required None

Minimum Education Required High School Diploma/G.E.D.

Compensation $16.00 - $16.00 / hourly

Hours Per Week 40

Number Of Positions 1

Work Schedule and Shift Requirements First (Day)

Job Description Omni Louisville Hotel

Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout, with interior design that blends elements of the city's heritage, culture, and character-felt everywhere from the hotel restaurants to a featured bourbon bar, and even the hotel's speakeasy and bowling alley. Guests can enjoy a vibrant Falls City Market, a 20,000-square-foot urban food hall and grocer directly connected to the hotel lobby. Located at street level, this dynamic space transforms Liberty Street into a lively pedestrian destination. Featuring a diverse selection of food and dessert options-including craft beer, fresh bakery items, and local favorites-the market serves as a welcoming hub for both hotel guests and the local community. If you are a friendly, motivated person, with a passion to serve others, the Omni Louisville Hotel may be your perfect match.

Retail Sales Agent Market

Overview:

The Retail Sales Agent will be responsible for giving the highest guest service, maintaining Lewis & Louis in an appealing manner, and creating a positive atmosphere while dealing with customers and fellow associates.

Responsibilities:

Enthusiastic greeting of guests (by name if possible).

Answer phones in a courteous and professional manner.

Utilize the Micros POS system (Sales of Merchandise).

Maintain working knowledge of the hotel and items available to guests.

Assist in presentation of Lewis & Louis.

Price, display, and store new merchandise efficiently.

Assist Retail Manager with any inventory counts.

Maintain and balance daily cash register.

Display conduct in an appropriate manner at all times in accordance with the Omni Hotels & Resorts.

Other duties as assigned by management.

HOTEL SPECIFIC FUNCTIONS:

Must be able to operate the POS, telephone and radio communication.

Must be able to effectively communicate with all departments.

Must be knowledgeable about activities in the hotel.

MARGINAL FUNCTIONS:

Respond to any reasonable task as assigned by supervisor or manager.

Assist in other departments as needed.

Attend monthly departmental meetings.

Qualifications:

High school diploma or equivalent preferred.

Excellent customer service skills.

Must be able to work weekends.

Knowledge of property and surrounding area.

STAR Certification required.

Food Handlers Certification required.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Omni Hotels & Resorts is an equal opportunity employer.

Job Type Full time

Benefits Offered Not specified

Veteran Preference No

Place of Work

On-site

Requisition ID

25035

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