Guest Service Agent

Drury Hotels • Nashville, TN • 13h ago

Looking to fill the B-shift position working from 3pm - 11pmProperty Location:Drury Plaza Hotel - 300 Korean Veterans Blvd. , Nashville, Tennessee 37201You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025What you will do:Serve as the happy, helpful face of our hotel to guests entering and departing our front door.Ensure exceptional, positive experiences for our diverse team members and guests.Assist guests in a friendly, efficient, courteous, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:With your can-do spirit and unique personality, you will shine at Drury Hotels. We seek friendly, highly organized communicators and multitaskers with these qualifications.Warm and friendly manner in relating to and interacting with the publicDemonstrated attention to detail while handling multiple tasks simultaneouslyFamiliarity with handling money, making change, and using office machines in day-to-day activitiesAbility to speak and receive direction (written and verbal direction) in EnglishWillingness and ability to work alone as scheduledRise. Shine. Work Happy.Hiring Immediately!At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOEExplore Our Culture

Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email recruiting@druryhotels.com.

Similar Jobs

Meeting Services Attendant

Drury Hotels • Franklin, TN • 13h ago

Management & Administrative

Property Location:Drury Plaza Hotel - 1874 West McEwen Drive , Franklin, Tennessee 37067You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are...

13h ago

Go to Apply

Manufacturing Consulting Manager - Life Sciences, Digital CMC / PLM

Accenture • Nashville, TN • 21h ago

Management & Administrative

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention p...

21h ago

Go to Apply

Security Officer Customer Service Patrol - Weekends

Allied Universal • Springfield, TN • 23h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

23h ago

Go to Apply

Security Officer Site Patrol - Full Time

Allied Universal • Nashville, TN • 23h ago

Management & Administrative

23h ago

Go to Apply

Supply Chain and Engineering- Software Defined Vehicle (SDV) Go-To-Market, Senior Manager / Associate Director

Accenture • Nashville, TN • 1d ago

Management & Administrative

1d ago

Go to Apply

Manufacturing Consultant - Life Sciences - Digital CMC / PLM

Accenture • Nashville, TN • 1d ago

Management & Administrative

1d ago

Go to Apply

Provider Coding Compliance Consultant

Baylor Scott & White Health • Nashville, TN • 1d ago

Management & Administrative

Job Summary Baylor Scott & White Health (BSWH) is committed to an effective compliance program. The Provider Coding Compliance Consultant reports to the Coding Compliance Manager works under the Compliance Vice Presi...

1d ago

Go to Apply

Specialist, Procurement

L3Harris • Nashville, TN • 1d ago

Management & Administrative

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growt...

1d ago

Go to Apply

Senior Human Resources Business Partner HRG

HCA Healthcare • Nashville, TN • 1d ago

Management & Administrative

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Senior Human Resources Business Partner with HCA Healthcare you can be a part of an organization that is devoted t...

1d ago

Go to Apply

Customer Service Associate II

Dollar Tree • Mount Juliet, TN • 2d ago

Management & Administrative

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)