Mobile Associate Retail Sales

T-Mobile • Albany, NY • 2h ago

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!Job Overview This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment. It involves building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey. The role requires developing skills in customer interaction, digital tool usage, and service plan recommendations. Success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources. The work enhances customer experience and supports organizational goals by fostering strong customer relationships and loyalty.Job Responsibilities: Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement Complete required training to build knowledge of retail processes, systems, and wireless technology innovations Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives Also responsible for other duties/projects as assigned by business management as neededEducation and Work Experience: High School Diploma/GED (Required) 6 months of customer service and/or sales experience, Retail environment. (Preferred)Knowledge, Skills and Abilities: Change Agility (Required) Communication (Required) Customer Problem Solving (Required) Customer Service (Required) Engaging People (Required) Multitasking (Required) Sales (Required) Teamwork Orientation (Required) At least 18 years of age * Legally authorized to work in the United StatesTravel:Travel Required (Yes/No): NoDOT Regulated:DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoHourly Base Pay: $18.00, plus $5.00 per hour training pay.Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home in

Similar Jobs

Retail Sales Specialist

Charter Communications • Troy, NY • 2h ago

Retail & Hospitality

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $18.00/hour base pay, with the potential to earn $22.95/hour through commission and...

2h ago

Go to Apply

Store Counter Sales (Part Time)

GENUINE PARTS COMPANY • Clifton Park, NY • 2h ago

Retail & Hospitality

Clifton Park, NY, USAPart timeR26_0000027107 We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the "face...

2h ago

Go to Apply

Retail Key Holder - Part-Time

the Vitamin Shoppe • Niskayuna, NY • 8h ago

Retail & Hospitality

Overview The Vitamin Shoppe is looking for a part-time Retail Key Holder. If you're passionate about health and wellness, interested in becoming incredibly knowledgeable about the latest and greatest supplements, and loo...

8h ago

Go to Apply

Retail Stocking Associate - Part Time

Burlington • Schenectady, NY • 16h ago

Retail & Hospitality

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you...

16h ago

Go to Apply

Retail Sales Associate - Part Time

Burlington • Schenectady, NY • 16h ago

Retail & Hospitality

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Retail Sales Associate! Are you an outgoing, upbeat, people-person with great organizationa...

16h ago

Go to Apply

Retail Sales - Part Time

Lowe's • Glenmont, NY • 16h ago

Retail & Hospitality

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

16h ago

Go to Apply

Retail Sales Specialist

Charter Communications • Schenectady, NY • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Room Attendant

BBL Hospitality • Rensselaer, NY • 1d ago

Retail & Hospitality

Salary Range $16.00 - $18.00 Hourly Position Type Part Time Job Shift Day Category Hospitality - Hotel Description COME AND JOIN OUR AMAZING TEAM! Weekend and holiday availability required. We are pleased to share the be...

1d ago

Go to Apply

Senior Retail Stocking Associate

Harbor Freight Tools • Schenectady, NY • 1d ago

Retail & Hospitality

182744BRPosting Title:Senior Retail Stocking AssociateJob Description: A Senior Retail Stocking Associate (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will...

1d ago

Go to Apply

Food Service Worker

Veterans Affairs, Veterans Health Administration • Albany, NY • 2d ago

Retail & Hospitality

Summary This Food Service Worker position is located within the Nutrition & Food Service at the VA Medical Center in Samuel S. Stratton Department of Veterans Affairs Medical Center, Albany, NY. Responsibilities Majo...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)