Sales Floor Dept Supervisor - Pro Services-Building Materials

Lowe's • Phoenix, AZ • 4h ago

What You Will Do

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means:

Providing resources and tools to support those directly helping customers provide the best service.

Assisting with down stocking and area recovery as well as providing input into merchandising decisions.

Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.

The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).

The Sales Floor Department Supervisor works with his/her leaders to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment. Further, the Sales Floor Department Supervisor must supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments. It is important that this associate communicate upward to keep management informed of concerns, issues, praises, and morale.

In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).

Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.

What We're Looking For

Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.

Requires morning, afternoon and evening availability any day of the week.

Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.

1 year of experience in customer service.

1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).

Experience providing direction or supervision to teams (with or without direct report responsibility).

Experience supporting or participating in the process of training, mentoring and developing associates.

Experience working cross-functionally.

Experience Using Microsoft Office Suite.

Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications

3 years of retail customer service experience.

3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).

Experience in a leadership role with direct report responsibility.

Experience working in the home improvement retail sector.

Experience working in a fast paced, dynamic retail environment.

Experience in key carrying role with manager-on-duty responsibilities.

Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Lowe's

Go to Apply

Share this job

Similar Jobs

Supply Chain and Engineering- Software Defined Vehicle (SDV) Go-To-Market, Senior Manager / Associate Director

Accenture • Scottsdale, AZ • 1h ago

Management & Administrative

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention p...

1h ago

Go to Apply

Administrative Assistant, Director, Sales (Remote)

Cisco • Phoenix, AZ • 10h ago

Management & Administrative

The application window is expected to close on: 08/20/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . This role can be performed from any locatio...

10h ago

Go to Apply

Armed Security Officer - Lobby Patrol

Allied Universal • Phoenix, AZ • 10h ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

10h ago

Go to Apply

Armed Security Officer - Flex

Allied Universal • Phoenix, AZ • 10h ago

Management & Administrative

10h ago

Go to Apply

Armed Security Officer - Enhanced

Allied Universal • Phoenix, AZ • 10h ago

Management & Administrative

10h ago

Go to Apply

Provider Coding Compliance Consultant

Baylor Scott & White Health • Phoenix, AZ • 13h ago

Management & Administrative

Job Summary Baylor Scott & White Health (BSWH) is committed to an effective compliance program. The Provider Coding Compliance Consultant reports to the Coding Compliance Manager works under the Compliance Vice Presi...

13h ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • El Mirage, AZ • 15h ago

Management & Administrative

1871253BR Title: Customer Service Associate - Temporary Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous,...

15h ago

Go to Apply

Customer Service Associate

Walgreens • Tempe, AZ • 15h ago

Management & Administrative

1870437BR Title: Customer Service Associate Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, frien...

15h ago

Go to Apply

Customer Service Scheduler

Aston Carter • Phoenix, AZ • 19h ago

Management & Administrative

Position Summary The Customer Service Scheduler serves as the primary liaison between the Customer Care team, customers, installation teams, and local market operations. This role is responsible for coordinating installa...

19h ago

Go to Apply

Transportation Specialist, Linehaul Scheduling

Amazon • Tempe, AZ • 20h ago

Management & Administrative

Description This role will require you to be located in Arizona Amazon's Linehaul team is seeking a highly skilled and motivated Transportation Specialist to assist in the resolution of stakeholder issues of daily freigh...

20h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)