Outreach Specialist for Highway

UNIVERSITY OF WISCONSIN- PLATTEVILL • Platteville, WI • 3d ago

JOB REQUIREMENTS: Current Employees: If you are currently employed at
any of the Universities of Wisconsin, log in to Workday to apply through
the internal application process. Position Title:Outreach Specialist for
Highway Technician Certification Program Job Category:Academic Staff
Employment Type:Regular Job Profile:Outreach Specialist Position
Summary: The University of Wisconsin-Platteville is accepting
applications for a full-time Outreach Specialist. The Outreach
Specialist supports the coordination of the Highway Technician
Certification Program (HTCP), working collaboratively with various
departments, state agencies, and the general public. It also serves as
the primary point of contact for the program, handling inquiries,
providing troubleshooting assistance, and ensuring smooth communication
and operations. This is a full-time, benefit and paid leave eligible
position with a starting salary of \$47,000 commensurate with
experience. Key Job Responsibilities: Customer Support & Registration
Coordination Primary point of contact for program in handling inquiries
(phone, email, in-person, etc.), phone registrations/payments, and
providing troubleshooting assistance statewide inclusive of program
inquiries and troubleshooting customer login/authenticator questions.
Ensure adherence to compliance standards for credit card transactions
and complete annual program certification Handle procurement and office
management supply Salesforce Administration Serve as the program\'s
Salesforce superuser, supporting data accuracy, reporting, and system
functionality. Provide customer service to HTCP clients and support
staff on troubleshooting inquiries Financial Reconciliation & Deposit
Management Including management of travel expense reporting Event
Program Coordination Provide support to program instructional staff,
HTCP internal staff, and program subject matter experts. Plan and
oversee HTCP events Program Reporting Generate required reports for
WisDOT, and other requestors Instructor Contract & HR Liaison Act as
contract development coordinator for over 50 HTCP instructional staff
and subject matter experts within the Salesforce. Coordinate new hire
setup with Human Resources Manage exam coordinator and proctoring Other
duties as assigned. What You Need to Succeed: Minimum of 2 years of
experience in administrative support, program coordination, or customer
service in a... For full info follow application link. The University
of Wisconsin-Platteville is committed to recruiting, supporting and
fostering a diverse, inclusive and civil community of outstanding
faculty, staff and students, and is an AA/EEO Employer. The names of
nominees and applicants who have not requested in writing that their
identities be kept confidential, and of all finalists, will be released
upon request. A criminal background check is required for employment.
Applicants must be legally entitled to work in the U.S. at time of hire.
*** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/38FEB12473FD4C90

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