Assistant Branch Manager

Needham Bank • Newburyport, MA • 2h ago

Job Descriptions:

Job Summary: Responsible for the effective management of the day-to-day operations of the branch. Oversee the sales, service, operational efficiency, risk, internal control and personnel management activities to meet bank objectives for the branch. Ensure the team is focused on the acquisition of new business and personal relationships and the retention and expansion of existing relationships. This role is focused internally on the branch and its successful performance in all areas.

Qualifications:

To perform this job successfully, the individual must be able and willing to perform all essential duties satisfactorily. This document is not intended to be an exhaustive list of all essential duties required. Reasonable accommodations, as determined by management on a case-by-case basis, may be made to enable individuals with disabilities to perform essential duties.

ESSENTIAL DUTIES & RESPONSIBILITIES

Promote and ensure best-in-class customer experience through consistent and effective coaching/development of branch staff

Ensure all branch employees adhere to the standard of owning all inquiries and replying with 24 hours.

Manage day-to-day sales efforts of the branch including frequent, active coaching of all branch retail staff; build referral and service skills to produce consistent, measurable results

Manage branch staff ensuring that appropriate bank policy and procedures are followed in all aspects of branch operations, security and compliance; ensure efficient daily operation of the branch

Prepare and deliver performance evaluations and recommend salary/bonus adjustments, with input from Branch Manager; counsel/discipline employees when needed; coordinate branch staff training when needed

Manage as well as execute the process of assisting customers with issues and/or questions relating to their accounts, including the establishment of new account and services

Monitor branch activities for compliance with BSA and AML, reporting appropriate items to BSA Officer

Maintain an environment that fosters teamwork

Responsible for maintaining office building, grounds, equipment and fixtures

Prepare reports for management as required

Establish and help to attain internal performance objectives for branch office business volume, deposits, and quality of audit reports

Provide and maintain a professional business-like atmosphere within the branch

Support the Branch Manager by representing the bank in the community

Oversee daily ATM settlement, safe deposit box program, where applicable; and daily distribution of daily tasks when applicable.

Perform additional duties as requested, needed or assigned

Required Experience:

JOB REQUIREMENTS

Ability to supervise, monitor and evaluate the work of others

Highly motivated and experienced managing multiple direct reports

Fluent in written and verbal English communication skills

Demonstrate and promote high ethical standards and behaviors

Participation in community organizations and events required

Ability to build strong relationships across the organization, exceed customer expectations, adapt to change.

Must have reliable transportation ; must be flexible and able to adapt to new job locations and re-assignments as directed

Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings. May include providing coverage at other locations, as necessary.

Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)

EDUCATION & EXPERIENCE

Bachelor's degree highly desired or equivalent experience/combined education required

Banking industry experience highly preferred

Three to five years of previous experience as a customer service representative in order to assist branch retail staff

Extensive background in bank operating policies and procedures, banking regulations (state and federal), employee development and public relations

Proficient in Microsoft Office

WORKING CONDITIONS/PHYSICAL DEMANDS

Normal business office environment

Ability to lift 30 pounds.

PAY RANGE: $60,690.83 - $78,898.08/year

The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.

At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.

Keyword: Assistant Branch Manager

From: Needham Bank

Similar Jobs

Mate (Assistant Store Manager)

Trader Joe's • Saugus, MA • 6h ago

Retail & Hospitality

Mate (Assistant Store Manager) Location: 506 - 358 Broadway, Unit B Job Location City Saugus Job Location State Massachusetts Job Location Zip Code 01906 Job Type: Mate Starting Pay Rate: $24.00 - $32.00 / hour Hours: 40...

6h ago

Go to Apply

Mate (Assistant Store Manager)

Trader Joe's • Peabody, MA • 6h ago

Retail & Hospitality

Mate (Assistant Store Manager) Location: 516 - 300 Andover Street, Suite 15 Job Location City Peabody Job Location State Massachusetts Job Location Zip Code 01960 Job Type: Mate Starting Pay Rate: $24.00 - $32.00 / hour...

6h ago

Go to Apply

(USA) Service Shop Preventative Maintenance Technician - Raymond, NH (2nd Shift)

Walmart • Raymond, NH • 13h ago

Retail & Hospitality

Position Summary... Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, an...

13h ago

Go to Apply

Support Staff - Host/Food Runner

Maggie's Farm Restaurant • Middleton, MA • 1d ago

Retail & Hospitality

((Youth Jobs)) Popular Maggie\'s Farm in Middleton is looking for Hosts/Food Runners to join our team! If you enjoy talking with people and being a part of a fun and dynamic team, this job is for you! We are looking for...

1d ago

Go to Apply

(USA) Human Resource Office/training Manager (fashion, Grocery, Import, Regional, Returns, Sam's, Wm.com)

Walmart • Raymond, NH • 1d ago

Retail & Hospitality

Position Summary... What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesImplement the business plan for area of responsibility by communicating goals...

1d ago

Go to Apply

Restaurant Manager

Frangos Chicken Fingers • Wilmington, MA • 2d ago

Retail & Hospitality

Job Description/Duties: FRANGOS is seeking an experienced and driven Restaurant Manager with a minimum of 3 years of restaurant Restaurant experience to lead daily operations, develop team members, and deliver exceptiona...

2d ago

Go to Apply

Dining Associate

Fooda • Salem, NH • 4d ago

Retail & Hospitality

Who We Are: We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through o...

4d ago

Go to Apply

Dining Associate

Fooda • Derry, NH • 4d ago

Retail & Hospitality

4d ago

Go to Apply

$18/HR Opening Team Members

McDonald's • Kittery, ME • 4d ago

Retail & Hospitality

Working at McDonald's is more than just a job-it's a place where you can learn valuable skills, grow your career, and be part of a team that feels like family. As a McDonald's Team Member, you'll gain experience in custo...

4d ago

Go to Apply

$18/HR Closing Team Member

McDonald's • Kittery, ME • 4d ago

Retail & Hospitality

4d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)