Summary As a Market Research Data Analyst, you will support the continued expansion of market research as a service. Location of position: Federal Acquisition Service (FAS), Customer Market Research Service Center. We are currently filling two vacancies, but additional vacancies may be filled as needed. Responsibilities This position can be located in any of the following locations: Washington, DC; Atlanta, GA; Boston, MA; Chicago, IL; Fort Worth, TX; Kansas City, MO; Lakewood, CO; New York, NY; Philadelphia, PA; San Francisco, CA; and Tacoma, WA. The Federal Acquisition Services (FAS), Customer Market Research Service Center leverages research and analytics and in-depth knowledge of prior market research; defines and identifies suppliers, their capabilities, and their contacts; and provides a comprehensive market research report, including contract suggestions and socioeconomics. As a Market Research Data Analyst, you will be responsible for performing the following duties: Provide advice and expertise to managers on using data and research findings to prepare strategic market research plans. Conduct research and analysis on the market, selected strategic accounts, new business opportunities, and trend and spend analysis using available data sources and contractor support when necessary. Identify patterns in data and convert raw data and other research findings into usable analysis and make recommendations for a wide range of clients and purposes. Leverage understanding of Robotic Process Automation (RPA) to automate high-volume, repetitive, and rule-based digital tasks. Leverage understanding of the UiPath platform for data entry, extraction, system migration, report generation, and automated customer service communications. Conduct studies of customer needs and private sector vendors who compete in the same product space as the Federal Acquisition Service (FAS). Prepare and conduct briefings for various stakeholders, including higher level management, to explain analysis of market research trends, provide recommendations or action plans, and propose guidance and direction for implementation of recommendations. Develop new market research principles and techniques to effectively access targeted industry audiences. Develop guidelines and standards regarding data analysis, evaluation, and presentation in order to maximize the usefulness of this data to various clients. Requirements Conditions of Employment US Citizenship or National (Residents of American Samoa and Swains Island) Meet all eligibility criteria within 30 days of the closing date Meet time-in-grade within 30 days of the closing date, if applicable Register with Selective Service if you are a male born after 12/31/1959 If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment. Qualifications To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job title (if federal service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience - should include employer name, job title, start and end dates (month/year), the number of hours worked per week, and descriptions that explain how you meet the required qualifications in the job announcement. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, AmeriCorps), we encourage you to apply and include this experience on your resume. The GS-13 salary range starts at $108,173 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the federal service. Specialized Experience is: Drafting market research documents (i.e. Performance Work Statement (PWS), Statement of Work (SOW), Independent Government Cost Estimate (IGCE)) to gather industry responses for determining customer agency acquisition requirements; Assisting senior specialists in analyzing customer feedback to identify areas for quality improvement ensuring consistent delivery of market research services; and Presenting briefings to stakeholders to explain analysis findings of market research trends. Education Additional Information Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.
