Legal Intake Specialist

Robert Half • Houston, TX • 1d ago

Description About the Firm

Our client is an established and growing personal injury law firm in Houston seeking a Spanish-bilingual Legal Intake Specialist to join their team. This is an excellent opportunity for an experienced legal professional who enjoys working directly with prospective clients and wants to grow with a successful firm.

Position Overview

The Legal Intake Specialist will serve as one of the first points of contact for prospective personal injury clients. This individual will be responsible for handling inbound inquiries, gathering detailed information regarding potential claims, conducting initial case evaluations, and ensuring qualified leads are efficiently transitioned to the appropriate legal team.

Responsibilities

Handle inbound calls, emails, and inquiries from prospective personal injury clients

Conduct thorough client intake interviews and gather information regarding accidents, injuries, and potential claims

Screen and qualify prospective clients based on the firm's case criteria

Clearly explain the intake process and next steps to prospective clients

Maintain accurate and detailed records of all prospective clients and case information

Follow up with leads and prospective clients in a timely and professional manner

Coordinate with attorneys, paralegals, and other members of the legal team regarding new cases

Enter and update client information in the firm's case management system

Provide exceptional customer service while communicating with clients who may be experiencing stressful circumstances

Protect confidential client and case information

Assist with other administrative and intake-related responsibilities as needed

Qualifications

Bilingual in English and Spanish required

Previous experience working at a personal injury law firm required

Prior legal intake, legal assistant, case manager, or client-facing legal experience strongly preferred

Strong verbal and written communication skills

Excellent interpersonal and customer service skills

Ability to gather and document detailed information accurately

Highly organized and detail-oriented

Comfortable handling a high volume of calls and prospective clients

Professional, empathetic, and confident when communicating with clients

Ability to work independently while also collaborating effectively with a legal team

Must be comfortable working on-site Monday through Friday

What the Firm Offers

$52,000-$57,000 annual salary

Full benefits package

Firm-paid health insurance

Paid holidays

Paid time off (PTO)

Opportunity to join an established and growing personal injury firm

Collaborative and professional work environment

Opportunity for long-term growth within the firm Requirements Legal Files, e-Filing, Court Filings, Case Management Software, Calendar Management, Client Intake, Intake Interviews, Administrative Assistance

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Similar Jobs

Instrument Technician - Austin Industrial (Deer Park, Tx)

Austin Industries • La Porte, TX • 5h ago

Legal & Paralegal

Description About Austin Industrial Austin Industrial provides premier self-perform maintenance, construction, and soft craft service to leading industrial companies across the U.S. An industry leader for more than 60 ye...

5h ago

Go to Apply

Instrument Technician - Austin Industrial (Deer Park, Tx)

Austin Industries • Pasadena, TX • 5h ago

Legal & Paralegal

5h ago

Go to Apply

Instrument Technician - Austin Industrial (Deer Park, Tx)

Austin Industries • Houston, TX • 5h ago

Legal & Paralegal

5h ago

Go to Apply

Instrument Technician - Austin Industrial (Deer Park, Tx)

Austin Industries • Deer Park, TX • 5h ago

Legal & Paralegal

5h ago

Go to Apply

Product Marketing Specialist - Industrial Automation

AVEVA • Houston, TX • 6h ago

Legal & Paralegal

AVEVA is creating software trusted by over 90% of leading industrial companies. Salary Range: $74,700.00 - $124,500.00 This pay range represents the minimum and maximum compensation that the position offers, and final co...

6h ago

Go to Apply

Supervisory Vocational Rehabilitation Counselor (AVREO)

Veterans Benefits Administration • Houston, TX • 1d ago

Legal & Paralegal

Summary The Assistant Vocational Rehabilitation and Employment Officer (AVREO) supports the Vocational Rehabilitation and Employment Officer (VREO) manage and operate the VR&E Division. The AVREO provides leadership...

1d ago

Go to Apply

Senior Business Manager, Fraud Operations Strategy

Capital One • Houston, TX • 1d ago

Legal & Paralegal

Senior Business Manager, Fraud Operations Strategy The Senior Business Manager of Fraud Operations Strategy will lead a high-performing team of data science and risk professionals dedicated to protecting the global payme...

1d ago

Go to Apply