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Senior Desktop Engineer

GovCIO • Boston, MA • 5h ago

United States

Suitability/Public Trust

Fully remote

Information Technology

Overview

GovCIO is currently hiring for a Senior Desktop Engineer. This position will be a fully remote position.

Responsibilities

Provides Tier 3 support for other EPA teams on end-user HW (desktops, laptops, mobile devices), along with deskside and dispatch support services at required EPA locations to augment deskside support teams as needed

Manages and deploys specialized SW and/or configurations for EPA end-users

Assists Enterprise Engineers with patching and updating EPA-approved applications

Coordinates with Tier 4 vendors as needed

Coordinates with local stakeholders to customize activities at the local level

Qualifications

Bachelor's with 5 - 8 years desktop engineering experience (or commensurate experience)

Tools experience required SCCM/MECM

Experience managing customer requests and expectations

Strong communication skills with the ability to interact effectively with stakeholders at all levels of the organization.

Clearance Required: Ability to maintain a public trust clearance

Preferred Skills and Experience

Experience with BeyondTrust Endpoint Privilege Manager is preferred

Experience with Microsoft Endpoint Configuration Manager preferred

Experience with ServiceNow

Experience with BeyondTrust EPM

Exepreince with Microsoft Defender

Project management experience a plus

Posted Salary Range

USD $81,850.00 - USD $110,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

During the Interview Process

Virtual video interview conducted via video with the hiring manager and/or team

Camera must be on

A valid photo ID must be presented during each interview

During the Hiring Process

Enhanced Biometrics ID verification screening

Background check, to include:

Criminal history (past 7 years)

Verification of your highest level of education

Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform, to include certification preparation content

Training, Education and Certification Assistance*

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

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