Back to Jobs search

Steward Supervisor - Palmer House a Hilton Hotel

Hilton • Chicago, IL • 2h ago

Job Identification: 218184

Job Category: Stewarding

Job Schedule: Full time

Salary 21.23/USD/Hourly

Equal Opportunity Employer EOE, including disability/vets

Palmer House, a Hilton Hotel is one of Chicago's most iconic and historic hotels, blending timeless elegance with modern hospitality in the heart of the city's Theater District. For more than 150 years, the hotel has welcomed guests from around the world with exceptional service, luxurious accommodations, and rich architectural charm. Join a team that takes pride in preserving a legendary legacy while delivering unforgettable experiences in one of Hilton's most celebrated properties.

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Stewarding Supervisor , you're not just directly overseeing the steward team during shifts - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Supervise daily back of house operations: Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations

Maintain cleanliness and organization: Supervise cleaning of back-of-house spaces to uphold sanitation and hygiene standards

Support inventory and equipment needs: Ensure proper inventory levels, manage equipment storage and distribution, and coordinate the timely delivery of food and equipment for all functions

Support team performance and development: Assist with day-to-day team oversight, scheduling shifts, coaching and professional development, conducting evaluations, and recognizing achievements

Monitor and report on performance metrics: Track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls and efficiency improvements

Collaborate across teams: Partner with kitchen, bar, and restaurant teams to ensure seamless service, assisting team members where needed

Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program

Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future

Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones

Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)

Generous paid time off (PTO) - Recharge, relax, and take time for what matters most

Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered

Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we're more than a great place to stay-we're a great place to work.

Hilton

Go to Apply

Share this job

Similar Jobs

Senior Group Sales Manager - Kimpton Gray Hotel

Kimpton Hotels & Restaurants • Chicago, IL • 2h ago

Retail & Hospitality

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di...

2h ago

Go to Apply

Sous Chef

Crescent Hotels and Resorts • Oak Brook, IL • 2h ago

Retail & Hospitality

Description Offering a calm haven and chic sophistication, Le Méridien Chicago - Oakbrook Center sits next to the eponymous shopping center in Oak Brook, Illinois. From our superb vantage point, guests can easily access...

2h ago

Go to Apply

Front Desk Supervisor

Crescent Hotels and Resorts • Deerfield, IL • 2h ago

Retail & Hospitality

Rate: $23 USD per hour Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than...

2h ago

Go to Apply

Retail Associate

Ross Stores, Inc. • Hammond, IN • 9h ago

Retail & Hospitality

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always...

9h ago

Go to Apply