Customer Service Representative

DACOTAH BANK • Morris, MN • 3d ago

Job Duties As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our Customer Service Representative's also receive useful skills and development on the job, allowing them to promote to higher levels and complete more complex activities such as opening and maintaining deposit accounts for consumers and businesses. The ideal candidate is someone who is organized, self-motivated and productive, having a high level of attention to detail and, most importantly, can provide exceptional customer service to our customers.

Dacotah Bank invests deeply in the communities we serve, and also in our employees and their families - personally, professionally, and financially. As a Customer Service Representative, you will gain valuable training and development in multiple aspects of your role that will help you grow your career and open doors for advancement. Dacotah Bank is a family-friendly community bank with both a rich history and a sharp vision for the future - that's why it's good to be in Dacotah Territory.

Essential Functions

World Class Customer Service
Develop Customer Relationships
Manages Retail Transactions
Deposit Products and Services
Access to Other Products and Services

Minimum Education Required
Must be 18 years of age or older
High school diploma/GED required (Associate degree in a business-related field preferred)

Minimum Experience Required Experience, Skills, and Qualifications
Cash handling, customer service, sales, and/or banking experience is preferred
Excellent interpersonal skills; able to communicate both in person and over the phone
Detail-oriented and thorough, with a focus on accuracy
Self-motivated, with an aptitude & willingness to learn and utilize various software applications
Bilingual speakers, fluent in Spanish and English preferred

Shift First (Day)

Number of Openings 1

Public Transportation Accessible No

Veterans Encouraged to Apply Yes

Physical Required No

Drug Test Required No

Compensation $17.00 - $22.00 / Hourly

Postal Code 56267

Job Type Full Time

Place of Work

On-site

Requisition ID

53987

Job Benefits

We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:
Health Insurance - Dacotah Bank pays 100% of the premium for individual or family coverage
Dental Insurance - Dacotah Bank pays 100% of the premium for individual or family coverage
Generous paid vacation and sick time + 11 paid Holidays
401(K) - dollar for dollar match up to 3% of compensation + annual retirement contribution eligibility
Annual wellness reimbursement program
Annual Dacotah Gear allowance
Birthday day off
Additional perks and benefits

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35©

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