Account Manager

Robert Half • Ventura, CA • 1h ago

Description We are looking for an Account Manager to support medical customer service operations in Ventura, California. This contract opportunity is ideal for someone with a strong service mindset, experience handling healthcare-related inquiries, and the ability to manage customer needs with accuracy and care. In this role, you will coordinate follow-up on incoming leads, resolve account and service issues, and maintain complete documentation across key systems while contributing to a high-performing team environment.

Responsibilities:

Manage inbound leads from partner teams, provide timely outreach, and present appropriate product or service options based on customer needs.

Investigate customer questions and concerns, identify solutions, and communicate clear updates and outcomes in a thorough manner.

Maintain accurate and compliant account documentation by entering and updating information in designated platforms according to corporate guidelines.

Respond to inbound calls and voicemail inquiries promptly, ensuring a positive and helpful experience for each customer interaction.

Contribute to departmental success by meeting established productivity and quality expectations on a consistent basis.

Collaborate effectively with teammates and leadership, supporting training efforts, shared goals, and daily operational needs.

Build strong working relationships with customers and colleagues through dependable communication and a service-focused approach.

Stay current on required policies, procedures, and job-related knowledge to perform responsibilities effectively and in compliance with expectations.

Follow workplace safety, cleanliness, and quality standards while remaining adaptable to changing schedules and business demands. Requirements - 3+ years of experience in customer service, account management, or medical support operations.

Background in healthcare, medical customer service, or call center environments with direct customer interaction.

Working knowledge of systems such as Allscripts, Cerner, CRM platforms, EHR systems, and other business software.

Experience handling inbound calls, customer follow-up, and issue resolution with strong attention to detail.

Familiarity with authorizations, benefits, and billing-related processes within a healthcare setting.

Ability to document information accurately, manage multiple tasks efficiently, and follow compliance-driven procedures.

Strong communication skills and the ability to work effectively with customers, peers, and leadership.

Flexibility to support changing priorities and schedules while maintaining performance standards. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Go to Apply

ADMINISTRATIVE PROFESSIONAL MANAGER

Naval Facilities Engineering Command • Port Hueneme, CA • 3d ago

Management & Administrative

Summary You will serve as a Director for Strategy & Future Requirements in the Corporate Operations Directorate of NAVAL FACILITIES ENGINEERING AND EXPEDITIONARY WARFARE CENTER. The NT-4 pay band encompasses position...

3d ago

Go to Apply

(USA) Technician, Facility Services, HVAC-Refrigeration

Walmart • Oxnard, CA • 4d ago

Management & Administrative

Position Summary... What you'll do... Supermarket Rack Refrigeration HVAC Technician Are you on the lookout for an exciting career opportunity within a dynamic team? Walmart is expanding our workforce across local retail...

4d ago

Go to Apply

Entry Level Recruiter/Sales Trainee

Aerotek • Oxnard, CA • 1w ago

Management & Administrative

Overview Why Aerotek? Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 com...

1w ago

Go to Apply

LOGISTICS MANAGEMENT SPECIALIST

Naval Air Systems Command • Oxnard, CA • 1w ago

Management & Administrative

Summary You will serve as a LOGISTICS MANAGEMENT SPECIALIST in the TARGETS & MSN PLANNING SUPT DIVISION, SUSTAINMENT PGM MANAGEMENT & ANALYSIS DEPARTMENT of NAVAIRWARCENWPNDIV POINT MUGU. Responsibilities You wil...

1w ago

Go to Apply

Manufacturing Engineer Manager

Adecco US, Inc. • Camarillo, CA • 1w ago

Management & Administrative

Summary: Manufacturing Engineering Manager is responsible the manufacturing engineering group, whose responsibilities include providing technical support to manufacturing, implementing process improvements, and supportin...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)