14728 - Sr Project Manager - MSP Implementation

Kelly Services • Troy, MI • 10h ago

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives.

Our Sr. Project Manager is accountable for:

Lead end-to-end Managed Service Provider (MSP) implementation projects for new and expanding client accounts across multiple countries.

Own all work streams within MSP implementations including: configuration, business process design, supplier onboarding, finance setup, and data migration.

Develop and actively monitor detailed project plans using Smartsheet, keeping project teams and stakeholders informed of progress.

Track and manage project budgets, adhering to financial targets and communicating variances or risks to senior management.

Produce and present regular status updates utilizing RAG (Red/Amber/Green) dashboards and milestone tracking.

Facilitate multiple meetings daily, including work stream status discussions, project governance calls, and ad hoc troubleshooting sessions.

Troubleshoot and resolve project issues to minimize impact on timelines, deliverables, and client satisfaction.

Coordinate and ensure delivery of project requirements, milestones, and key deliverables

Manage stakeholder relationship ensuring effective communication and alignment including clients, KellyOCG internal teams, business units, and leadership.

Contribute to continuous improvement initiatives, sharing best practices and lessons learned across the ETM Implementation team.

Essential Skills, Knowledge & Experiences:

Minimum 5 years' experience implementing complex advisory consulting, workforce, or MSP solutions, with proven hands-on MSP implementation.

Track record managing multiple work streams and stakeholders in high-complexity, fast-paced environments.

Proficient in project management methodologies and tools (Smartsheet experience preferred).

Experience implementing Vendor Management Systems (VMS), such as Beeline, Fieldglass, or similar platforms.

Strong operational client management skills and a history of high client satisfaction.

Broad exposure to business process configuration, supplier onboarding, finance setup, and data migration.

Excellent communication and problem-solving skills; must be eligible to work in the U.S. and travel up to 10%.

Nice to have: Project Management Professional (PMP) or other relevant certification; change management certification.

Base compensation range for this position is $92,400 - $123,200 per year. Final annual compensation will be based on experience and may vary by geographic location.

Total compensation package including benefits as applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity.?Equal Employment Opportunity is The Law. ?

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