Resource and Referral Specialist

Southern Tier Independence Center • Norwich, NY • 2d ago

SummaryThe Family and Community Centers will serve a unique role to ensure that parents, agencies, school districtpersonnel, counties, and other stakeholders have the knowledge, information, and procedures in place to usethe foundational principles outlined in the New York State Education Departments Blueprint for ImprovedResults with an eye toward improving access, equity and opportunity for all children and their families.Specific deliverables, performance measures, and procedures for monitoring the contract will be developed toevaluate the effectiveness of this initiative and outcomes related to the goals of the OSE Partnership. Education and Experience1. Bachelors degree in human services, Education, Social Work, or related field.2. One year of experience providing community outreach.Knowledge, Skills, and Abilities1. Strong commitment to the independent living philosophy, Person Centered Planning, consumer choice andintegration of people with disabilities into all aspects of community life.2. Ability to effectively interact and work with individuals from diverse cultures and backgrounds.3. Demonstrated computer literacy, including proficiency with Microsoft Office applications (Excel, Word,PowerPoint) and familiarity with other software and tools such as email, cloud-based platforms, anddatabases. Ability to quickly learn and adapt to new technologies and applications as needed.4. Ability to communicate effectively, both verbally and in writing.5. Demonstrate professional work habits including dependability, time management, independence, andresponsibility.6. Knowledge of ethical and professional responsibilities and boundaries.7. Excellent attention to detail and organizational skills.8. Ability to multi-task and work effectively in both a team and individual setting.9. Capacity to work in various settings, including education settings, and community-based locations.10. Valid Drivers License and reliable vehicle. Essential Job Functions:1. Work within the parameters of the FACE regional work plan; to be updated annually.2. Show an understanding and awareness of available regional resources.3. Conduct outreach to the community, pre-schools, school districts, residential schools, EI, CPSE, CSEentities, and various other stakeholders in an effort to raise awareness of available resources and educateothers of the availability of such.4. Provide information to the Office of Special Education in order to update and maintain the accuracy of astatewide Community Resource Map.5. Provide information to schools, childcare centers, head starts, etc. in a clear neutral manner.6. Provide comprehensive and accurate information to families to assist in their understanding of the specialeducation process and their rights and responsibilities within the system.7. Work collaboratively in interagency community groups and with the Regional Partnership Centers.8. Assist with maintaining the resource library and FACE Center contact/resource lists.9. Assist with disseminating satisfaction surveys to families, school programs, and other agencies, and incompiling results.10. Track and report progress on work plan activities/deliverables.11. Collect and maintain all required statistical and other data and prepare reports within establishedtimeframes.12. Attend all mandatory agency and departmental trainings, meetings, and sign language class andadvocacy groups.13. Regularly travel throughout a multi county service area.Physical Requirements/Working Conditions1. Work is typically performed indoors and requires minimal lifting of up to 10 pounds.2. Ability to sit/stand throughout day to accomplish job.3. Ability to enter data, notes, and other documentation into a computer.4. Must be able to travel throughout covered counties in and around the Southern Tier as needed. This mayalso include travel to regional- o

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