Data Center Manager, DCO

Amazon • Lithia Springs, GA • 1d ago

Description

Manage a team that maintains cloud infrastructure for global data center operations!

AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:

Prioritize and assign trouble tickets to data center technicians and operators

Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations

Developing Career Paths for the employees and making updates in our internal tools.

Recruit and train data technicians to ensure appropriate staffing levels

Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics

Fast learn or act as the subject matter expert across all aspects in data center operations

Ensure all operational KPIs and metrics are being measured and met

Inspire and guide improvement in team process, technology innovation and automation

Manage Large Scale Events (outages) and act as the call leader

Manage and improve the workflows and through-put for data centers operations

Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs

Maintain the on-call schedule coordinating absence and vacations

Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience

This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Essential Requirements:

Ability to travel to or commute between data center locations as needed

Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Travel frequency will vary based on business needs and operational status of assigned facility

Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Basic Qualifications

4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent

2+ years of people management experience

2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience

Preferred Qualifications

2+ years of computer hardware experience, including troubleshooting and repairing experience

Experience in technical writing in a relevant field

certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security- Experience with system management tools and client/server environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, GA, LITHIA SPRINGS - 78,400.00 - 137,300.00 USD annually

Amazon

Go to Apply

Share this job

Similar Jobs

Sales Manager - Atlanta, GA

The Raymond Corporation • Atlanta, GA • 7min ago

Management & Administrative

Title: Sales Manager Department: Sales Type: Full-Time, Exempt Reports To: Director of Sales Date Modified: 04/2024 Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world....

7min ago

Go to Apply

Regional Sales Manager (Southeast)

Mallinckrodt Pharmaceuticals • Atlanta, GA • 7min ago

Management & Administrative

Job Title Regional Sales Manager (Southeast) Requisition JR000015892 Regional Sales Manager (Southeast) (Open) Location Atlanta, GA Additional Locations Charlotte, NC, Miami, FL, Orlando, FL Job Description Summary We ar...

7min ago

Go to Apply

Senior Sales Manager

DHL Express, Inc. • Atlanta, GA • 10min ago

Management & Administrative

Would you like to further your career in the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do y...

10min ago

Go to Apply

Sales Manager (Part Time)

Carter's/OshKosh • Woodstock, GA • 12min ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the f...

12min ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Fairburn, GA • 20min ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

20min ago

Go to Apply

Air Logistics Trucking Specialist

Kuehne+Nagel • East Point, GA • 2h ago

Management & Administrative

It's more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, t...

2h ago

Go to Apply

AI-Native MarTech Strategy Consultant

Accenture • Atlanta, GA • 2h ago

Management & Administrative

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience plat...

2h ago

Go to Apply

Data Center IT Operations Manager - A-Side (Onsite - Union City/Palmetto, GA)

Insight Global • Union City, GA • 3h ago

Management & Administrative

Job Description Compensation: $50/hr to $60/hr. - Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment...

3h ago

Go to Apply

Co-op - Flight Operations Learning - Project Management and Process Improvement (Summer 2027)

Delta Air Lines, Inc. • Atlanta, GA • 3h ago

Management & Administrative

How you'll help us Keep Climbing (overview & key responsibilities) Delta's Pilot Learning team is seeking an individual who is passionate about project management and process improvement, particularly as it relates t...

3h ago

Go to Apply

Intern, Aviation Management - Flight Operations (Summer 2027)

Delta Air Lines, Inc. • Atlanta, GA • 3h ago

Management & Administrative

How you'll help us Keep Climbing (overview & key responsibilities) A Flight Operations (Aviation Management) intern will assist in achieving divisional goals and contributing to the overall success of Delta Air Lines...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)