Shift Lead

Walgreens • Midlothian, VA • 1d ago

1866406BR

Title:

Shift Lead

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Auto req ID:

1866406BR

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Store:

17890-MIDLOTHIAN VA

Employment Type:

Full-time

Full Store Address:

3120 POLO PKWY,MIDLOTHIAN,VA,23113

Job Function:

Retail

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Company Indicator:

Walgreens

Common Location:

3120 POLO PKWY,MIDLOTHIAN,VA,23113-04822-17890-S

Max Rate:

Pay Type:

Hourly

Start Rate:

Similar Jobs

(USA) Assistant General Manager (fashion, Import, Jewelry, Regional, Wm.com, Returns)

Walmart • Sutherland, VA • 3h ago

Retail & Hospitality

Position Summary... What you'll do... As an Assistant General Manager, Distribution Center, you will play a critical leadership role in driving operational excellence across a fast-paced, high-volume supply chain environ...

3h ago

Go to Apply

(USA) Technician, Facility Services General Maintenance

Walmart • Richmond, VA • 3h ago

Retail & Hospitality

Position Summary... What you'll do... Are you searching for an exciting career opportunity within a dynamic team? Look no further! Walmart is expanding its workforce and looking for a General Facilities Maintenance Techn...

3h ago

Go to Apply

Cadillac Assistant Integrated Marketing Manager

General Motors • Richmond, VA • 18h ago

Retail & Hospitality

Job Description The Cadillac Assistant Integrated Marketing Manager is responsible for planning and execution of advertising projects, activities and channels used to reach luxury target consumers. The Assistant Integrat...

18h ago

Go to Apply

Retail Sales Associate

AAA Mid Atlantic • Richmond, VA • 22h ago

Retail & Hospitality

Work That Rewards You, In More Ways Than One Hourly Pay: $16.37 to $20.93 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Monthly Incentive...

22h ago

Go to Apply

(USA) Senior Technician, Facility Services General Maintenance

Walmart • Richmond, VA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Retail Stocking Team Lead - Part-Time

Burlington • Richmond, VA • 1d ago

Retail & Hospitality

If you have strong leadership skills, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington Back of House/Receiving team as a Part Time Retail Stocking Team Lead! Retail Stocking Team Lea...

1d ago

Go to Apply

Online Grocery Pick-Up Clerk

Kroger Family of Companies • Henrico, VA • 1d ago

Retail & Hospitality

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders...

1d ago

Go to Apply

AV Safety Engineering Analytics Lead - Execution & Transparency (GPSSC)

General Motors • Richmond, VA • 1d ago

Retail & Hospitality

Job Description Work arrangement : Remote:?This role is based?remotely but if you live within a 50-mile radius of [Atlanta, Austin, Detroit, Warren,?Milford?or Mountain View], you are expected to report to that location...

1d ago

Go to Apply

Dining Specialist, Principal Coordinator - Velocity Black (Remote)

Capital One • Richmond, VA • 2d ago

Retail & Hospitality

Dining Specialist, Principal Coordinator - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest inte...

2d ago

Go to Apply

Concierge Gen Ops Specialist, Principal Coordinator - Velocity Black (Remote)

Capital One • Richmond, VA • 2d ago

Retail & Hospitality

Concierge Gen Ops Specialist, Principal Coordinator - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)