Ambulatory Service Representative II - Kelsey Seybold Clinic: Kingwood

UnitedHealth Group • Porter, TX • 1d ago

Requisition number: 2376626

Job category: Healthcare Delivery, Patient Services

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

Primary Responsibilities:

The Ambulatory Service Representative (ASR) II is responsible for providing assistance to patients in a friendly and courteous manner

The ASR II is responsible for check-in and check-out functions, including registration and cashiering

The ASR II must maintain a neat and professional appearance and an organized work area

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School diploma or GED

Experience with computers and Windows-based software including Word and Excel

Demonstrated excellent verbal and written communication skills

Basic Math ability

Knowledge of customer service principles and practices

Ability to maintain strict confidentiality of all personal/health sensitive information

Ability to effectively handle challenging situations and to balance multiple priorities

Fluent in English, verbal and written

1+ years of direct face to face customer service experience

1+ years of cash handling or collections experience

6+ months of experience in a customer facing role within a medical office, healthcare setting or other service-related industry OR 1+ years KSC ASR I with 6 months ASR II cross-training experience and the successful completion of Epic Front Desk Training OR 1+ years KSC CBO, Managed Care or Contact Center experience

Preferred Qualifications:

2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing

2+ years of insurance and /or managed care experience to include insurance verification and the ability to identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare Advantage and other plans

2+ years of direct face to face customer service experience

1+ years of cash handling or collections experience in a medical office setting

EMR/Epic experience

Basic calculator skills

Bilingual- English/Spanish

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Similar Jobs

Registered Nurse Emergency Room

HCA Healthcare • Conroe, TX • 5h ago

Hospital & Medical

Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical...

5h ago

Go to Apply

Registered Nurse Float Pool

HCA Healthcare • Conroe, TX • 5h ago

Hospital & Medical

Stroke response times nearly half of the national average. Cutting-edge SPOT Technology that detects sepsis earlier than the human eye. An Enhanced Surgical Recovery program that reduces opioid prescriptions and post-sur...

5h ago

Go to Apply

Registered Nurse Emergency Room

HCA Healthcare • Kingwood, TX • 5h ago

Hospital & Medical

As the nation's largest private employer of Registered Nurses, we're honored by the trust of over 100,000 nurses and committed to supporting safe, high-quality care for which they can practice. That's why more than 80% o...

5h ago

Go to Apply

Ambulatory Service Representative II - Kelsey Seybold Clinic: Springwoods Village Campus

UnitedHealth Group • Spring, TX • 1d ago

Hospital & Medical

Requisition number: 2381043 Job category: Healthcare Delivery, Patient Services Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care...

1d ago

Go to Apply

Account Manager, Pharmacy Partnerships - TX

UnitedHealth Group • Conroe, TX • 1d ago

Hospital & Medical

Requisition number: 2378984 Job category: Sales Support "A Day in the Life" video Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health...

1d ago

Go to Apply

Resident I Graduate Nurse

HCA Healthcare • Conroe, TX • 2d ago

Hospital & Medical

Do you want to join an organization that invests in you? At HCA Houston Healthcare Conroe , you come first! HCA Healthcare is committed to the growth and development of our future nurses! The HCA Healthcare Residency Pro...

2d ago

Go to Apply

Resident I Graduate Nurse

HCA Healthcare • Kingwood, TX • 2d ago

Hospital & Medical

Do you want to join an organization that invests in you? At HCA Houston Healthcare Kingwood , you come first! HCA Healthcare is committed to the growth and development of our future nurses! The HCA Healthcare Residency P...

2d ago

Go to Apply

Medical Records Specialist

HCA Healthcare • Kingwood, TX • 2d ago

Hospital & Medical

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the un...

2d ago

Go to Apply

Certified Medical Assistant

Catholic Health Initiatives • Conroe, TX • 3d ago

Hospital & Medical

Job Summary and Responsibilities As a Certified Medical Assistant (CMA), you will be a vital pillar of our care team, significantly impacting patient well-being through direct support and seamless coordination. Every day...

3d ago

Go to Apply

Patient Access Representative

Houston Methodist • The Woodlands, TX • 5d ago

Hospital & Medical

Full Time, Day Shift At Houston Methodist, the Patient Access Representative position is responsible for performing multiple patient access functions on a daily basis to include any combination of the following: scheduli...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)