Lead Deputy Court Clerk

COUNTY OF KENOSHA • Kenosha, WI • 1h ago

JOB REQUIREMENTS: Working under the direction of the Clerk of Court and assigned supervisor, this position will provide administrative support for the operations of the court by assisting management in ensuring proper training of staff, process improvements, correct court record management, and support employees in enhancing program knowledge. This Lead position will be assigned to the Family Unit of the Circuit Court. This is an advanced level leadership position in the Circuit Court. Under general supervision, this position will assist Deputy Court Clerks and Deputy Court Clerks Senior in training and using efficient methods to enhance case management and customer service. The Lead Deputy Court Clerk will assist the Court Services Manager, the Fiscal Services Manager, and the Clerk of Court to ensure statutory requirements of the Clerk\'s office are met, while optimizing efficiencies and training opportunity of court staff responsibly. This position will assist in training new and existing Deputy Court Clerks on processes relating to the unit specified above. The Lead Deputy Court Clerk will provide ongoing updates and suggestions to management relating to service improvements, performance improvements, and Deputy Court Clerk development. The Lead Deputy Court Clerk must be able to understand implications of meeting the requirements for proper court record management, be able to assess and monitor training needs of unit staff, assist with training, develop and maintain reference and training materials, and review generated reports for trends. As a sworn Deputy Court Clerk, the Lead is expected to learn all functions of the position, including clerking in a courtroom. The Lead Deputy Court Clerk must provide outstanding professional customer service with both internal and external individuals; be able to manage a workload by timely and accurately meeting statutory timelines; have impeccable attention to detail in all assigned work; be comfortable interacting with judges, attorneys, colleagues, public, and executive level management on a daily basis; be committed to continuous learning; and be able to thrive in a fast-paced environment. Duties include: Uses state and county policies and reports to provide record and financial case management assistance to the assigned unit staff Timely and accurate indexing, filing and scanning of court documents Processes payments, issues receipts and completes account and data entry duties Ensures unit staff are compliant with Model Court Recordkeeping procedures In coordination with management, assists with training and development of unit staff Continuously monitors the training needs of unit staff and provides support as it related to Court policies and processes Must be flexible with work assignments within the unit Collaborates on proper caseload management with court staff Represents the Clerk of Court\'s office at state or local meetings Prepares and reviews reports associated with caseload management as needed by management Prepares and disseminates calendars Works directly with management to create efficiencies that enhance day-to-day operations and customer service Performs all duties associated with a Deputy Court Clerk within unit Serves as liaison to stakeholders, including law enforcement, litigants, attorneys and service providers Maintains electronic court files Prepares documents and follows procedures in accordance with statutory time limits Explains court procedures, processes, rules, and requirements without providing legal advice Performs financial transactions Performs other duties as assigned or required ** OTHER EXPERIENCE AND QUALIFICATIONS: Qualifications Minimum two years of experience in Circuit Court Family Unit Ability to work overtime as required Professional attire and demeanor Success Factors Knowledge of: Legal terminology and court procedures CCAP database Court related financial duties Courtrecordkeeping policies Ability to: Perform a variety of duties, often changing from one task to another Handle multiple procedural processes simultaneously Provide quality customer service Type accurately and efficiently Follow schedules and deadlines Follow oral and written instructions Maintain confidential information regarding court records and proceedings, as well as personal identifying information Operate a variety of office equipment including a computer, calculator, scanner, telephone, and fax machine Be professional and courteous Work respectfully in a diverse and inclusive environment Write clear and concise training materials and draft documents Evaluate court record case management processes Exercise critical thinking and problem solving techniques with effective time management and prioritization Efficiently use the CCAP database, Microsoft Word, Excel and Outlook Understand and apply Kenosha County Circuit Court rules and court procedures Effectively use legal terminology and understand legal documents Adhere to strict confidential guidelines Thrive in a fast-paced environment Skill in: Customer service Organization and record keeping Following oral and written instructions Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position involves physical demands lifting up to 25 pounds. This would involve lifting boxes of paper and mail. ** APPLICATION INSTRUCTIONS: Other: To see the complete job description and to apply for this position, please visit our website, www.kenoshacountywi.gov/jobs, and click the \"View Open Jobs\" button. Applications must be submitted no later than Thursday, August 20, 2026, at 12:00 noon. Apply Online: www.kenoshacountywi.gov/jobs

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