nGP Operations Manager, Global Server Operations
corporatefare_ Google place Atlanta, GA, USA; Sterling, VA, USA; +2 more; +1 more
Advanced
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
infooutline_
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Sterling, VA, USA; Reston, VA, USA .
Minimum qualifications:
Bachelor's degree in a technical field or equivalent practical experience.
10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components.
Experience in site-level data center operational leadership.
Experience in a people management, supervision, or team leadership role.
Experience with different operating systems (e.g. Linux) and developing network architecture.
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Preferred qualifications:
Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration.
Experience with initiating and executing strategic initiatives in a global environment.
Experience leading operations in a 24x7 environment.
Track record of leading and improving Environmental Health and Safety (EHS) initiatives.
Ability to implement and drive the safety culture at the site, while fostering a collaborative team environment.
About the job
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $164000 - $237000 (USD) + 20% bonus target + equity + benefits
Learn more aboutbenefits at Google (https://www.google.com/about/careers/applications/benefits/) .
Responsibilities
Lead, mentor, and manage operations staff (including Operations Managers and Technicians) across non-Google Production (nGP) facilities to maintain high operational standards.
Facilitate nGP capacity delivery needs by successfully executing multiple, simultaneous infrastructure projects across different locations.
Own project delivery timelines, ensuring On-Time Delivery (OTD) of nGP initiatives while setting and monitoring robust Service Level Objectives (SLOs).
Coordinate key stakeholder relationships across internal teams, cross-functional partners, and external vendors to set deliverables, align expectations, and track parallel efforts.
Identify and mitigate roadblocks by partnering closely with team members to resolve process bottlenecks and communication breakdowns.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy (https://www.google.com/about/careers/applications/eeo/) ,Know your rights: workplace discrimination is illegal (https://careers.google.com/jobs/dist/legal/EEOC\KnowYourRights\10_20.pdf) ,Belonging at Google (https://about.google/belonging/) , andHow we hire (https://careers.google.com/how-we-hire/) .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.
