Back to Jobs search

Fraud Analyst - Altamonte Springs, FL (Lk. Brantley)

Trustco Bank • Altamonte Springs, FL • 1h ago

Clerical

Altamonte Springs, FL, US

Fraud Analyst

Reports to: Information Security Manager

FLSA Status: Non-Exempt | Supervisory Role: No

About the Fraud Analyst Role

The Fraud Analyst role is responsible for taking calls from branches and other internal departments and collecting, reviewing, responding, and analyzing data and/or documentation and to ensure compliance with policies, procedures, and/or regulatory and risk requirements as it relates to fraud.

What You'll Do

Reporting of productivity, quality, and other ad hoc requirements in an accurate and timely manner.

Application of various methods, procedures, and knowledge of the business unit's product(s) and system application(s)

Performs routine, analytical review of data and/or documentation which may include customer data and/or review for fraud/risk activities.

Participate in projects requiring coordination with other departments

Develop fraud models, strategies and controls to mitigate fraud loss while balancing customer experience, operational and product P&L impacts.

Reporting on overall Fraud losses and trends in addition to monitoring strategy performance

Drive reductions in fraud losses through effective rule and model management, analytics and partnership with internal departments and vendors.

Provide support for review, research and reporting of fraud alerts from various sources (online banking, ach, wire, card, etc.)

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications

Education & Experience

High School Diploma or equivalent

An Associate's in Cybersecurity, Information Technology, Computer Science, or a related field.

Proven prior work experience in the field and/or A Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field

Required Skills

Strong understanding of regulatory compliance

Strong problem solving and analytical skills

Effective verbal and written communication skills.

Well, organized with the ability to manage multiple tasks and work to time sensitive deadlines.

Ability to work well independently and in groups.

Working knowledge with Microsoft Office Programs; Excel and Word.

Additional Abilities

Fluent in English; bilingual a plus

Access to reliable transportation

Ability to lift 10-20 lbs., stand for extended periods.

Schedule & Benefits

Full-time position with hours aligned to department operations:

Monday - Friday: 8:30 AM - 5:00 PM

Flexibility for evenings and weekends as needed.

Occasional travel as business needs require

Trustco offers generous compensation and benefits package for its employees that includes :

Comprehensive medical, dental, and vision insurance coverage

Competitive PTO plus 11 paid federal holidays

401K plans with employer match

Tuition Assistance Program

Reduces fees and rates on exclusive loan products

Why Join Us?

At Trustco Bank, we're committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member's contribution and offer a supportive, collaborative work environment. Join Trustco Bank's skilled team and protect our digital future. We look forward to welcoming a technical expert who is passionate about security and risk management.

Ready to lead with confidence and make a meaningful impact? Apply now and become part of our dedicated banking family!

Equal Employment Opportunity Statement:

Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:

Hiring, placement, upgrading, transfer, demotion or promotion

Recruitment, advertising or solicitation for employment

Treatment during employment

Rates of pay or other forms of compensation

Selection for training, including apprenticeship

Layoff or termination

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Similar Jobs

Associate General Counsel Senior - Litigation and Business Counseling

Elevance Health • Lake Mary, FL • 36min ago

Legal & Paralegal

Associate General Counsel Senior - Litigation and Business Counseling Location: This role requires associates to be in-office 3 days per week , fostering collaboration and connectivity, while providing flexibility to sup...

36min ago

Go to Apply

Paralegal Specialist

The Walt Disney Company • Lake Buena Vista, FL • 2d ago

Legal & Paralegal

At Disney, we're storytellers. We bring these stories to life through our theme parks and resorts, cruise line, movies, media networks, consumer and gaming products, and other entertainment and creative content. We are s...

2d ago

Go to Apply

Manager Industrial Engineering (remote - SE region)

Ryder System • Apopka, FL • 4d ago

Legal & Paralegal

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : Job Description We are immediately hiring a remote Manager Industrial Enginee...

4d ago

Go to Apply

Manager Industrial Engineering (remote - SE region)

Ryder System • Orlando, FL • 4d ago

Legal & Paralegal

4d ago

Go to Apply

In-House Trial Attorney (Remote-Orlando)

Kemper • Orlando, FL • 1w ago

Legal & Paralegal

Location(s) Lake Mary, Florida, Orlando, Florida Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in...

1w ago

Go to Apply

In-House Trial Attorney (Remote-Orlando)

Kemper • Lake Mary, FL • 1w ago

Legal & Paralegal

1w ago

Go to Apply

Legal Assistant

AdventHealth • Altamonte Springs, FL • 1w ago

Legal & Paralegal

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. A...

1w ago

Go to Apply

Associate Industrial Engineer - Workforce Management

NBC Universal • Orlando, FL • 1w ago

Legal & Paralegal

JOB SUMMARY: Provide analytical and decision-support assistance to Universal Destinations & Experiences (UDX) leadership by supporting operational and workforce analysis in a dynamic, guest-facing environment. This r...

1w ago

Go to Apply

Senior Industrial Engineer

NBC Universal • Orlando, FL • 1w ago

Legal & Paralegal

JOB SUMMARY: Work on multiple, concurrent initiatives in order to provide significant value through increased efficiency or incremental revenue. MAJOR RESPONSIBILITIES: Test and implement new products, revenue management...

1w ago

Go to Apply

Associate Attorney

Kubicki Draper • Orlando, FL • 1w ago

Legal & Paralegal

The Orlando office of Kubicki Draper is seeking an entry level attorney with 1+ years experience that is interested in joining our litigation practice. Experience in insurance defense and/or personal injury is preferred....

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)