Commercial Relationship Manager - CDL

Eastern Bank • Boston, MA • 1h ago

Community Development Lending RM II

Hiring Range: $108,896 - $178,901

The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

The Relationship Manager (RM) II is comfortable making solo sales calls and negotiating / outlining terms with clients. RM II is largely self sufficient with ability to handle multiple transactions simultaneously. Should work with Portfolio Manager (PM) (guiding as appropriate) to ensure solid portfolio management. RM II is capable of underwriting moderately complex transactions.

Primary responsibilities include portfolio management, business generation to achieve sales goals, develop and expand an internal and external network

New Business Development & Related Responsibilities

Business Development

Achieve sales goals and objectives

Active role with industry organizations

Attend events to generate business and network

Active prospect list

Work with Team Leader/Group Head to plan sales calls

Conscious of role as a Bank representative

Looks for cross sell opportunities

Underwriting and Due Diligence

Confident to underwrite moderate complexity transactions

Solid understanding of risk appetite

Largely self sufficient in terms of underwriting, and has good research skills

Comprehensive understanding of policies and risk acceptance criteria (RAC's)

Knows which deals to pass on and can prioritize opportunities

Good market knowledge and strong research skills

Credit Interactions

Present transactions to predeal and credit committee

Confidently present transactions, focusing on key risk issues

Engage with Appraisal and Environmental Department, and raise discussion points as necessary, whether querying valuation calculations or Enviro issues

Engage with internal risk review, as necessary

Legal / Loan Closings

Appropriately negotiate issues in documentation

Aware of areas that can be negotiated or not

Seek advice and approval for more complex requests within loan docs

Engage with Commercial Banking Administrators (CBA's) to close loan in an efficient manner

Portfolio Management

Maintain awareness of existing credits, including regular risk rating review as circumstances change, and planning extensions in advance of loan expiries as necessary

Ensure that required reporting is requested (by PM's if applicable), and that covenants tested and annual reviews completed in a timely manner

Maintain frequent client contact to ensure all needs are being met

Manage/monitor and late payments/delinquencies

Work in conjunction with the Construction Management Group (CMG) on active construction loans

Review appraisals and Field Exams and surface issues or notable items to TL and GH as necessary

Training Responsibilities

May be required to assist new joiners (typically PM) in learning to use nCino and other internal software etc

Expected to assist PM's and provide informal mentoring

Policy and Procedures

Strong Knowledge of credit policy and risk parameters: Suggests enhancements and edits to policy as market understanding grows

Technology

Strong user of Microsoft products (Word/Excel etc)

Technically proficient with nCino and using nCino covenant and tracking reports for portfolio management

Will use resources to conduct independent research as applicable.

Special Projects

Maintain awareness of maturing credits, overdue payments, financial information reporting; etc, which could affect the status of the commercial relationships and take appropriate action. Work with Portfolio Managers to ensure that financial information is collected on a timely basis and that credit exposure is properly rated reflecting credit quality over time. Maintain frequent contact with the clients and serve as representative of the Bank ensuring that the client's deposit, cash management, insurance and investment management needs are being properly handled.

REQUIREMENTS :

Bachelor's degree or equivalent experience required

Proven underwriting abilities, including 5 + years experience as a Commercial Lender

Formal Bank credit training preferred

Incumbent should be able to excel with integrity in an entrepreneurial, team-oriented environment

Well versed in Micorsoft Office: Excel and Word

nCino/Salesforce experience

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

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