Working Title: Asset Management Supervisor
Job Class: Systems Supervisor
Agency: Minnesota IT Services
Job ID : 96114
Location : St. Paul
Telework Eligible : Yes #LI-Hybrid
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 08/07/2026
Closing Date : 08/13/2026
Hiring Agency/Seniority Unit : Minnesota IT Services
Division/Unit : Office of Enterprise Tech / Access Mgmt Supv
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $43.06 - $73.88 / hourly; $89,909 - $154,261 / annually
Classified Status : Classified
Bargaining Unit/Union : 216 - Middle Management Association (MMA)
FLSA Status : Exempt - Executive
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.
The Asset Management Supervisor position leads Minnesota IT Services' (MNIT) Asset Management operational activities, providing daily direction to the ITSM (IT Service Management) Asset Unit and ensuring consistent, high-quality support for IT asset lifecycle processes across 90+ state agencies, boards, councils, and commissions. The role oversees IT asset tracking, request fulfillment, mobile device services, and the ServiceNow IT Asset Management (ITAM) /Configuration Management Data Base (CMDB) toolset, ensuring data accuracy, policy alignment, and compliance with state and federal standards.
In this role, you will manage a multidisciplinary technical team, coordinate statewide asset procedures, support enterprise reporting and audits, and serve as a key point of contact for hardware vendors, mobile device providers, finance partners, and agency stakeholders. This position maintains MNIT's enterprise hardware and mobile device inventory, support forecasting and budgeting activities, and uphold ITIL-aligned asset practices that ensure reliable, secure, and efficient asset operations across the enterprise.
This position requires an employee to work onsite at 600 Robert St. N., Saint Paul, Minnesota at least 50% [or more or less if space limitations remain] of the time, with limited telework available. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) eligibility depends on residence:
Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.
Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.
Candidates living 50 miles or more from the worksite in a bordering state may work onsite 100% or may be telework eligible if relocating within 50 miles.
Minimum Qualifications
To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :
Position requires a minimum of four (4) years of IT experience in IT Asset Management, including working with asset lifecycle processes (receipt, inventory, tracking, auditing, and disposition).
Experience must include:
Experience with IT Service Management (ITSM) tools such as ServiceNow, performing asset tracking, CMDB updates, reporting, or configuration activities.
Experience coordinating IT asset processes across multiple teams (e.g., service delivery units, procurement, finance, or agency partners).
Demonstrated ability to communicate clearly and effectively to foster mutual understanding and guide teams through change.
Customer-focused approach grounded in active-listening, empathy, and solution-oriented problem-solving, with demonstrated leadership and people engagement skills that support positive user experiences and high-performing teams.
Preferred Qualifications
Experience developing or implementing enterprise IT asset policies, procedures, or standards.
Experience working with mobile device management programs, vendor portals, or billing/data analysis.
Experience with asset verification cycles, audit readiness, or coordinating compliance activities.
Experience with hardware lifecycle forecasting, budgeting, or managing vendor relationships for large-scale IT asset environments.
Experience with ServiceNow administration, reporting, integrations, or data quality improvements specific to asset or CMDB modules.
Experience producing enterprise-level dashboards, asset metrics, or utilization/compliance reporting.
Additional Requirements
It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
SEMA4 Records Check (applies to current and past state employees only)
Criminal History Check
Reference Check
Social Security and Address Verification
Education Verification
CJIS Background Check
Other legally required checks
Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
