Customer Service Representative

Waste Connections • Portland, OR • 1d ago

Arrow Sanitary , a Waste Connections company, is looking for a Customer Service Representative to work in our Call Center in Portland, OR!

Shift is Monday-Friday, 8:00 AM to 5:00 PM.

Starting wage is $21.25/hour with a $.50 increase after 6-months of employment, pending a positive performance review.

DUTIES AND RESPONSIBILITIES:

Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.

Interviews customers and records interview information into computer forcustomer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.

Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.

Demonstrate effective use of software applications, at a minimumMS Wordand Excel proficient.

Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints via phone & by email.

Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.

Cover for the reception desk when necessary.

WORKING CONDITIONS AND PHYSICAL EFFORT:

Work environment is an In-Person office setting.

Areas are clean, ventilated, and well lighted. OurCustomer ServiceReps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.

CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.

Also, long periods spent sitting,typing, or looking at a computer screen are common.

MINIMUM JOB REQUIREMENTS:

Ability to read, write, comprehend and communicate in English. High school diploma or equivalent preferred.

2 years ofCustomer Serviceor Call Center experience.

Experience withMS Word, Excel, and Email preferred.

Typingand 10-key skills are required.

Excellent organization and communication skills.

Ability to analyze and solve problems. Gather data, compile information, and prepare reports.

To be considered for any of our current openings you must complete an application at www.wasteconnections.com .

Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Similar Jobs

Customer Service Associate I

Dollar Tree • Troutdale, OR • 3h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

3h ago

Go to Apply

Customer Service Associate I

Dollar Tree • Troutdale, OR • 3h ago

Management & Administrative

3h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Portland, OR • 4h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

4h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Happy Valley, OR • 4h ago

Management & Administrative

4h ago

Go to Apply

Supply Chain Program Manager - Remote

Providence • Portland, OR • 6h ago

Management & Administrative

Description Supply Chain Program Manager - Remote This position is accountable for the development and execution of multiple small to moderately sized initiatives that drive conversion to functionally equivalent and cost...

6h ago

Go to Apply

Strategic Account Manager

United Rentals • Portland, OR • 13h ago

Management & Administrative

Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Strategic Account Manager...

13h ago

Go to Apply

CUSTOMER SERVICE REPRESENTATIVE

Custom Truck One Source • Portland, OR • 1d ago

Management & Administrative

EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts a...

1d ago

Go to Apply

Named Account Manager

Palo Alto Networks • Portland, OR • 1d ago

Management & Administrative

Our Mission At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology an...

1d ago

Go to Apply

Enterprise Account Manager (Hyperscale)

WESCO • Portland, OR • 1d ago

Management & Administrative

As the Enterprise Account Manager, you will establish, develop, and expand key accounts that generate significant revenue for the organization. You will research and pursue new business opportunities and create connectio...

1d ago

Go to Apply

Analyst Account Management - US Based Remote

Anywhere Real Estate • Portland, OR • 1d ago

Management & Administrative

Reporting: Create Ad hoc reports of client ready data for internal customers on everything from volume, to costs, to revisions and more. Compile and analyze data and draft client ready summaries in order to assist manage...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)