Back to Jobs search

Sales Support Concierge

ThermoFisher Scientific • Greenville, NC • 2d ago

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Sales Support Concierge

R-01361384

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

As a Lead Sales Operations Coordinator at Thermo Fisher Scientific, you'll contribute to operational excellence and enhance customer experience across our commercial teams. This position connects sales, customers, and internal departments, ensuring smooth coordination of sales processes from quote to delivery. You'll manage product and customer data, optimize processes, and provide essential support to drive business growth and customer satisfaction. Working with systems like Salesforce.com and ERP platforms, you'll maintain data accuracy, handle pricing updates, and coordinate cross-functional activities to enable seamless order fulfillment. This role offers the opportunity to contribute to continuous improvement initiatives while supporting our mission of enabling customers to make the world healthier, cleaner, and safer.

Education/Experience:

Bachelor's Degree required; no prior experience required; sales operations, customer service, or related business operations experience preferred

Preferred Fields of Study: Business Administration, Supply Chain, Life Sciences, or related field

Additional relevant certifications in project management or process improvement beneficial

Advanced proficiency in Microsoft Office suite, particularly Excel for data analysis

Demonstrated expertise with CRM systems (especially Salesforce.com) and ERP platforms

Knowledge, Skills, and Abilities:

Strong analytical and problem-solving abilities with attention to detail

Project management and process improvement skills

Clear written and verbal communication abilities

Experience in cross-functional collaboration and stakeholder management

Ability to work independently and prioritize multiple tasks

Customer service orientation with focus on quality

Knowledge of continuous improvement methodologies (Six Sigma, Lean, etc.) preferred

Experience with data management and maintaining system accuracy

Capability to handle customer inquiries and resolve escalations

Proficiency in building and maintaining customer/product databases

Ability to prepare and deliver business reviews and presentations

Understanding of pricing structures and contract management

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Similar Jobs

Warehouse Manager (2nd Shift)

Ryder System • Tarboro, NC • 1d ago

Retail & Hospitality

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : Job Description Shift schedule: Monday - Friday from 3:00 pm to 11:00 pm with...

1d ago

Go to Apply

The ODP Group, LLC • Washington, NC • 2w ago

Retail & Hospitality

Overview The Retail Assistant Store Manager at Office Depot plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us create and nurture a...

2w ago

Go to Apply

PT Retail Cashier

Michaels • Greenville, NC • 3w ago

Retail & Hospitality

Store - GREENVILLE, NC Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading a...

3w ago

Go to Apply

Retail Sales Consultant

AT&T • Greenville, NC • 3w ago

Retail & Hospitality

This position is located in - GREENVILLE, NC (GREENVILLE STORE) It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every cust...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)