Summary The Southeast Louisiana Veterans Health Care System (SLVHCS) is a complexity level 1b facility assigned to Veterans Integrated Service Network 16 (VISN 16). SLVHCS provides quality, patient centered health care to more than 65,000 enrolled Veterans throughout 23 parishes in southeast Louisiana. SLVHCS operates seven CBOCs in Baton Rouge, Bogalusa, Franklin, Hammond, Houma, Slidell and St. John Parish, as well as the new 200-bed tertiary care Veterans medical center in New Orleans. Responsibilities Provides excellent customer service and demonstrates strong verbal communication skills since the incumbent represents the Medical Center Director in all interactions. Prepares numerous reports, analyses, responses, action plans, etc. for the Medical Center Director's signature to all levels of officials within and outside the Department of Veterans Affairs. Interacts with other organizations, community and affiliated hospitals, stakeholders, employees, patients, and congressional staff; which promote the mission of the medical center creating an atmosphere conducive to quality patient, care. Tracks activation related activities including policy changes, hiring practices and statuses, coordination with other facilities and the VISN, work force development, planning within the organization and with community partners, flow process development, development and implementation of training plans. Oversees planning activities that serve as a framework for decisions about projects and provides a basis for more detailed planning requirements. Collects, analyzes, and updates outreach event data, including dates, attendance counts, partner organizations, requirements, and follow-up actions required for VISN roll-ups or mandated quarterly/biannual reporting. Develop, communicate, and continuously update a comprehensive strategic planning process. Conduct studies related to the development of planning initiatives determining the methodology and gathering data that is factual, historical, and statistical to meet objectives. Collect and interpret information about market conditions and consumer behavior to assist the executive leadership make informed decisions. Work Schedule: Full-time, Monday- Friday 07:30am- 04:00pm; subject to change based on the needs of the facility. Telework: Yes, Adhoc is determined by the agency policy. Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist/PD076310 Relocation/Recruitment Incentives: Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Must pass pre-employment physical evaluation. Physical Requirements: No specific physical demands are involved. The Selectee may be required to work evening or weekend hours, as needed, as well as to be willing to travel for scheduled meetings at offsite clinics, within the network, and to other locales. Minimal lifting is required. The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/11/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: This position has an Individual Occupational Requirement: You must meet one of the following to meet the basic requirement of this position: Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration (Transcripts required) OR Specialized Experience Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems. Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. OR Special Provision for In-service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements. Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. In addition to meeting one of the above requirements, you must also meet the specialized experience to be qualified for this position: Specialized experience is defined as one year of specialized experience at the GS-11 level or higher which duties includes: Performing comprehensive strategic planning functions for a large, complex healthcare system. Conducted studies and analyses using factual, historical, and statistical data; synthesized findings; and produced written recommendations, policies, project proposals, and official correspondence for senior leadership. Performed demographic and market analyses to identify Veteran needs, service gaps, and future trends impacting healthcare operations. Contributed to the development and management of initiatives and programs by working closely with clinical and administrative service chiefs to analyze budget data, identify resource needs, and support workforce, safety, equipment, and program priorities. Independently overseen multiple planning and project initiatives simultaneously, establishing project goals and objectives, monitoring progress, and briefing senior executives on status and outcomes. Expert knowledge of strategic planning methods, healthcare organizational structure, and VA/VHA systems. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
