Evergreen Lodge, a newly renovated 41-room hotel in Trout Lake, Michigan, is seeking a friendly and dependable Front Desk Receptionist to join our team as we prepare to welcome guests.
Responsibilities include greeting guests, checking guests in and out, answering and directing phone calls, making and modifying reservations, processing payments, responding to guest inquiries, providing information about hotel services and local attractions, maintaining guest records, handling basic administrative tasks, and assisting with guest requests to ensure a positive guest experience.
The Front Desk Receptionist will help maintain a professional, welcoming atmosphere while providing excellent customer service and supporting daily hotel operations.
Schedule: 35-40 hours per week. Shifts may include mornings, evenings, weekends, and holidays based on business needs.
Qualifications:
Customer service experience preferred but not required.
Basic computer skills and ability to learn hotel reservation software.
Strong communication and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Professional appearance and positive attitude.
High school diploma or equivalent preferred.
Benefits/Others:
The following terms and conditions apply to the permanent Maintenance Supervisor position:
Single Workweek for Computing Wages: The employer will use a single workweek as its standard for computing wages due.
Pay Frequency: Employees will be paid on a biweekly basis.
Payroll Deductions: The employer will make all deductions from the employee's wages required by federal, state, and local law. Any voluntary deductions will be made only with the employee's authorization and in accordance with applicable law.
Tools, Supplies, and Equipment: The employer will provide, without charge, all tools, supplies, equipment, and personal protective equipment necessary to perform the essential duties of the position.
Work Schedule: This is a permanent, full-time position consisting of 40 hours per week. Occasional evening, weekend, holiday, and emergency work may be required based on operational needs.
Benefits: Employees are eligible to participate in the employer's benefit programs, if offered, under the same terms and conditions as similarly situated employees. Benefits may include paid vacation, paid holidays, health insurance, and other benefits in accordance with company policy.
Michigan Earned Sick Time Act: Eligible employees will accrue and may use earned sick time in accordance with the Michigan Earned Sick Time Act (ESTA), as amended, and all other applicable Michigan laws.
Equal Employment Opportunity: The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Michigan Works! Service Center:
Upper Peninsula Michigan Works!
Chippewa/Mackinac County Service Center
1118 East Easterday Avenue Sault Ste. Marie, MI 49783
Phone: (906) 635-1752
Website: www.upmichiganworks.org{target="_blank" rel="noopener"}
Email: contactus@upmichiganworks.org{target="_blank" rel="noopener"}
Permanent Employment: This is a permanent, full-time position located at Everg