Part Time Customer Service Assistant

Insight Global • Linden, NJ • 5h ago

Job Description

Insight Global is looking for a Customer Service Assistant for our client in Linden, NJ. The Customer Service Assistant provides administrative and clerical support to the Customer Service team, helping ensure the office operates efficiently while delivering a welcoming experience for customers, vendors, and visitors. This is a temporary, part-time position (15 hours per week) designed to provide additional administrative support to the department. The role supports daily office operations while providing excellent customer service to internal and external stakeholders.

Schedule

Monday & Wednesday: 11:00 AM - 4:00 PM

Friday: 10:00 AM - 3:00 PM

Key Responsibilities

Answer and direct incoming phone calls professionally.

Greet and assist visitors, customers, and vendors entering the office.

Receive, sort, and distribute incoming mail and deliveries.

Assist with preparing and shipping packages.

File and organize paper and electronic documents.

Maintain organized customer service records and office files.

Provide general administrative support to the Customer Service team.

Assist with data entry and other clerical tasks as assigned.

Perform other administrative duties as needed to support business operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

High school diploma or equivalent

1+ years of previous administrative, receptionist, or customer service experience

Strong verbal and written communication skills

Excellent organizational skills and attention to detail

Proficiency in Microsoft Office, including Outlook, Word, and Excel

Friendly, professional, and customer-focused demeanor

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